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Executive Search · Hospitality & Real Estate

How LHC International Transformed Executive Hiring with a 30% Faster Time-to-Hire

A Berlin-based executive search firm specialising in hospitality and operational real estate replaced a rigid, costly ATS with iSmartRecruit — cutting hiring time, automating GDPR consent workflows, and elevating every stage of executive recruitment.

Customer since
2023
Products used
Executive Search Software
Industry
Staffing & Recruiting
Company size
35+ employees
Location
Berlin, Germany
About the company

A globally recognised executive search firm for hospitality and real estate

LHC International is a globally recognised executive search firm focused exclusively on the hospitality and operational real estate sectors. Since 2013, LHC has connected senior leaders with organisations across the globe, leveraging a robust international network and deep industry expertise.

Unlike generalist recruitment firms, LHC International does not simply provide CVs. Instead, it connects exceptional leaders with organisations by combining a comprehensive understanding of the hospitality and real estate landscape with a highly motivated, experienced team. Its approach is built around long-term relationships, deep sector knowledge, and a genuine commitment to finding the right cultural and professional fit.

At a glance
Hospitality & real estate specialistsExclusive focus on two of the most people-intensive industries globally
Founded 2013Over a decade of executive search excellence across Europe and beyond
Berlin, GermanyServing international clients with a European HQ and global network
GDPR-compliant workflowsOperating under strict European data protection requirements since day one
The transformation

Four roadblocks. Four fixes that elevated executive hiring.

Before iSmartRecruit, LHC International's previous ATS created operational drag — limiting analytics, burdening the team with manual GDPR consent tasks, and offering poor support at a high price. Here's what changed.

1
Before

Limitations in recruitment data analytics

The previous system's analytics capabilities were too limited for data-driven decisions. Tracking hiring effectiveness, identifying trends, and optimising executive search strategies all required workarounds that cost the team valuable time.

After

Efficient candidate database management

iSmartRecruit's advanced database search and user-friendly interface streamlined how LHC organises and accesses candidate information — with centralised data enabling faster, better-informed decisions on every executive placement.

2
Before

Manual GDPR consent renewal

With no automated process for data consent renewal, LHC's team had to manually chase candidates when consent expired — a significant operational burden in a region with strict European data protection regulations.

After

Custom and automated workflows

iSmartRecruit automated routine operations including GDPR consent reminders, candidate outreach, and administrative tasks — freeing executive recruiters to focus on strategic search work rather than compliance overhead.

3
Before

Poor support, limited customisation, high cost

LHC's previous ATS delivered inadequate customer support, inflexible customisation options, and a price tag that didn't match the value delivered — restricting their ability to tailor workflows to each client's unique executive hiring requirements.

After

Effective communication and talent management

Intuitive communication portals enabled LHC to build stronger relationships with executive talent, keep candidates engaged throughout the hiring process, and manage talent pools more strategically — resulting in higher retention rates for their clients.

4
Before

Slow, costly executive search process

Without streamlined tooling, every executive search took longer and cost more — leaving LHC unable to maximise ROI on recruitment spend.

After

Enhanced executive search — reduced time & cost

A visual hiring pipeline and accelerated search process cut both the time and cost associated with placing high-calibre talent — giving LHC a competitive edge and greater return on every recruitment investment.

The results

Measurable improvement across every stage of hiring

With iSmartRecruit, LHC International achieved measurable improvements across every dimension of executive recruitment — from speed and cost to candidate engagement and sourcing quality.

30%
Reduction in time-to-hire
35%
Improvement in communication quality
28%
Boost in candidate satisfaction rate
Increase in candidate response rate0%
Improvement in sourcing quality ratio0%
Decline in candidate drop-off ratio0%
Boost in candidate satisfaction rate0%
Improvement in process communication quality0%

If you are in search of swift and top-notch support for your CRM/ATS, we strongly recommend iSmartRecruit. Right from the start, they have been exceptional in providing rapid solutions and implementing them quickly. After over 12 months of working with iSmartRecruit, our satisfaction has only grown, and we can clearly see the significant value it brings to our operations.

Nadine Diolulu, Director Central Europe, LHC International
Nadine Diolulu
Director Central Europe, LHC International
Why this fits firms like yours

Built for executive search firms operating under European compliance requirements

Automated GDPR consent management

Consent renewal reminders run automatically — no manual chasing, full compliance with European data protection regulations.

Fully customisable for each client's workflow

Tailor every stage of the search to match each client's unique process — no rigid templates, no expensive workarounds.

Advanced database search for executive talent

Quickly surface the right candidates from your entire database using semantic search and intelligent filtering.

See what a result like this could look like for your search firm

30 minutes, tailored to executive search — no generic demo script.

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4.6/5 on Capterra
70+ countries
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