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TrackerRMS vs Longlist: Which One Fits Your Agency?
Which tool is the Right Choice?
Quick Summary
Choosing between TrackerRMS and Longlist usually comes down to what kind of recruitment operation you're running. TrackerRMS is a recruitment operating system combining ATS, CRM, marketing automation, back office and reporting, priced Launch tier starting at $95 per user per month (capped at five users), rising to $99 per user per month for Core, with Professional and Enterprise requiring a custom quote, and its reputation rests on back-office and financial reporting depth built specifically for staffing and recruiting firms. That said, some reviewers note a learning curve around back-office and financial reporting for smaller teams.
Longlist takes a different route: it's a sourcing and outreach tool built around a Chrome extension and a lightweight mini-CRM priced a permanent recruitment plan starting at $59 per user per month, and teams tend to choose it for fast, credit-based candidate and client contact discovery layered onto a lightweight CRM. The trade-off is that it currently has no API and its applicant tracking depth is lighter than a full ATS.
Before committing to either platform, it's worth looking at iSmartRecruit as well, since it brings AI-driven applicant tracking, recruiting CRM and multilingual candidate engagement together under one roof.
Metrics Comparison of Tracker RMS vs Longlist
 Tracker RMS
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 Longlist
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 iSmartRecruit
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|---|---|---|---|
| Pricing Starts From |
$95 |
$59 |
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| Free Trial |
|
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| Best For | Recruitment Agencies, Staffing Firms, Direct Hire Search Teams, Professional Services Recruiters, Consulting Firms and Recruitment Businesses with ATS, CRM and Sales Pipeline Needs | Recruiters and staffing agencies | Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups |
| Help Videos |
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| New Release/Updates | - | - | Monthly |
| Trustpilot Score | 0 | 0 | 4 |
| Software Suggest Score | 0 | - | 4.7 |
| SaaSWorthy Score | 4.7 | - | 4.6 |
| Capterra - Ease of Use | 0.0 | 4.9 | 4.5 |
| Capterra - Customer Service | 0.0 | 4.6 | 4.7 |
| Capterra - Features | 0.0 | 4.6 | 4.6 |
| Capterra - Value for Money | 0.0 | 5.0 | 4.6 |
| Mobile Application |
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| Capterra Rating | |||
| G2 Rating | |||
| Profile Overview | View Profile | View Profile | Get a Demo |
Tracker RMS
Pricing Starts From $95
Free Trial:
Ease of Use: 0.0
Customer Service: 0.0
Features: 0.0
Value for Money: 0.0
Capterra Rating:
G2 Rating:
Longlist
Pricing Starts From $59
Free Trial:
Ease of Use: 4.9
Customer Service: 4.6
Features: 4.6
Value for Money: 5.0
Capterra Rating:
G2 Rating:
iSmartRecruit
Pricing Starts From: Get Quote
Free Trial: Get a Trial
Ease of Use: 4.5
Customer Service: 4.7
Features: 4.6
Value for Money: 4.6
Capterra Rating:
G2 Rating:
Overview of Tracker RMS
Tracker RMS is a recruitment ATS and CRM platform built for staffing and recruitment businesses that need candidate tracking, client relationship management, sales activity, job distribution and reporting in one connected system.
The platform is commonly used by recruitment agencies, staffing firms, direct hire teams and professional services recruiters that manage both candidate pipelines and client revenue activity. Its product structure covers recruitment ATS, sales CRM, automation, marketing, job boards, collaboration, onboarding, back office, reporting and integrations, so teams can run more of their recruitment operation without switching between separate systems.
The 2026 pricing and product update gives clearer plan structure than the older data. Tracker RMS now shows Launch, Core, Professional and Enterprise plans. Launch is aimed at agencies getting their first ATS or CRM, while Core is for growing teams that want to scale recruitment operations with more AI, portal and communication features.
Key capabilities include complete CRM and ATS, unlimited job, applicant and candidate records, job posting to more than 1,000 job boards, market intelligence, reporting, analytics and dashboards. Higher-tier access can include AI Content Suite, client portal, Outlook and Gmail add-ins, resume parsing, REST API access, white-glove onboarding and unlimited API access on Enterprise.
Tracker RMS can be useful for agencies that want recruitment, sales and operational workflows under one roof. At the same time, buyers should look closely at its per-user pricing, plan-based API access, paid add-on structure, back-office complexity, reporting learning curve, data consistency requirements, support model and fit for teams that need a simpler or more flexible recruitment platform.
Pros
Launch plan includes up to 5 recruiters and unlimited job, applicant and candidate records.
Core plan adds AI Content Suite, client portal and email add-ins.
Job posting to more than 1,000 job boards is listed on the pricing page.
Reporting, analytics and dashboards support recruitment and sales visibility.
REST API and white-glove onboarding are available on higher plans.
Tricia C.
"Great Customer Service"
The quick replies once a ticket has been issued.
Cons
Launch pricing starts at $95 per user/month and Core starts at $99 per user/month.
Professional and Enterprise pricing require contacting sales.
REST API access is not included in Launch or Core.
Unlimited API access is limited to Enterprise.
Some users have reported clunky navigation and slow support.
Financial tracking and reporting may need training for accurate use.
Back-office and staffing workflows may add complexity for smaller teams.
Mark C.
"Poor customer service and support"
Phone support is premium rate. Email support is limited and slow. System was recently updated, but still clunky. Total lack of covid 19 support. Built my own system on airtable that outperforms TrackerRMS for a fraction of the cost. Tried to get support during covid 19, non offered and accused of holding out a begging bowl. Shocking attitude and customer service.
Overview of Longlist
Longlist, launched in 2020 and based in San Francisco, California, is a cloud-based recruitment software platform aimed at boosting the efficiency of recruitment agencies and staffing firms. It provides a comprehensive set of integrated tools that simplify candidate sourcing, client engagement, and the entire recruitment process.
One of Longlist's key features is its sourcing extension, a browser tool that empowers recruiters to effortlessly source candidates from multiple platforms. This extension helps in retrieving contact details for potential candidates and clients, enabling personalised email outreach with automated follow-ups, ultimately driving higher engagement rates.
The platform boasts a full-featured Customer Relationship Management (CRM) system, complete with a visual job pipeline. This gives recruiters a clear picture of how each job is progressing. It makes managing relationships with candidates and clients much smoother, keeping recruitment tasks well-organized and efficient.
Longlist's Applicant Tracking System (ATS) makes it easier to promote jobs and attract candidates. It lets you post jobs to free job boards with just a single click. Plus, it helps you build custom career pages, which is great for strengthening your brand and gathering candidate information.
Longlist provides powerful analytics and reporting tools to help with decision-making based on data. These tools enable recruiters to track important metrics and create comprehensive reports on candidate engagement, team activity, and key accounts, which helps in continually improving recruitment strategies.
Longlist caters to recruitment agencies of all sizes, from new startups to well-established firms, across a wide range of sectors like technology, energy, manufacturing, retail, banking, healthcare, and oil & gas. With a user-friendly interface, features such as free data migration, and adherence to data privacy regulations like GDPR, it's a flexible solution for recruitment professionals looking to streamline their operations and drive growth.
Pros
User-friendly and intuitive, perfect for seamless recruitment.
Ideal for small agencies, saving time, energy, and budget with a Mini CRM.
Tracks candidates, jobs, and email campaigns efficiently.
AI features, auto-reach-outs, and LinkedIn integration boost productivity.
Simplifies engagement with candidate data and customizable email templates.
Detailed reporting and organized data help hit targets and maintain pipelines.
Chrome integration makes finding candidate details quick and easy.
Affordable and feature-rich, outperforming other extensions.
Cons
Tabs opening in new windows could be improved for better usability.
The starter price is high for beginners.
A lite PC version would enhance accessibility.
More tailoring options could improve workflow customization.
While the UI is beginner-friendly, user experience can be refined.
Future updates could focus on added convenience features.
Overall, users are satisfied with minimal complaints.
Features Comparison |
Tracker RMS
|
Longlist
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iSmartRecruit
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|---|---|---|---|
| API | |||
| Activity Dashboard | |||
| Activity Tracking | |||
| Alerts/Notifications | |||
| Applicant Tracking | |||
| Application Management | |||
| Approval Workflow | |||
| Assessment Management | |||
| Billing & Invoicing | |||
| Boolean Search | |||
| Built-in ATS | |||
| CRM | |||
| Calendar Management | |||
| Campaign Analytics | |||
| Campaign Management | |||
| Candidate Management | |||
| Candidate Profiles | |||
| Candidate Sourcing | |||
| Candidate Tracking | |||
| Careers Page | |||
| Chatbot | |||
| Collaboration Tools | |||
| Commenting/Notes | |||
| Compliance Management | |||
| Compliance Tracking | |||
| Configurable Workflow | |||
| Contact Database | |||
| Content Management | |||
| Customisable Branding | |||
| Customisable Forms | |||
| Customisable Reports | |||
| Customisable Templates | |||
| Data Import/Export | |||
| Document Management | |||
| Electronic Signature | |||
| Email Management | |||
| Email Marketing | |||
| Email Templates | |||
| Employee Database | |||
| Employee Onboarding | |||
| Employee Referral Management | |||
| For Recruiting Agencies | |||
| For Small Businesses | |||
| For Staffing Agencies | |||
| Full Text Search | |||
| HR Management | |||
| Internal Chat Integration | |||
| Internal HR | |||
| Interview Management | |||
| Interview Scheduling | |||
| Job Application Management | |||
| Job Board Software | |||
| Job Management | |||
| Job Posting | |||
| Job Requisition | |||
| Job Tracking | |||
| Lead Management | |||
| Marketing Automation | |||
| Matching Engine | |||
| Mobile Access | |||
| Multi-Channel Marketing | |||
| Onboarding | |||
| Pipeline Management | |||
| Pipeline Reports | |||
| Question Library | |||
| Real-Time Analytics | |||
| Real-Time Reporting | |||
| Recruiting Firms | |||
| Recruitment Management | |||
| Reference Checking | |||
| Reminders | |||
| Reporting & Statistics | |||
| Reporting/Analytics | |||
| Resume Database | |||
| Resume Parsing | |||
| Resume Search | |||
| Resume Storage | |||
| SMS Messaging | |||
| Scoring | |||
| Search/Filter | |||
| Self Service Portal | |||
| Skills Assessment | |||
| Social Media Integration | |||
| Social Recruiting | |||
| Status Tracking | |||
| Tagging | |||
| Talent Acquisition | |||
| Talent Pool | |||
| Task Management | |||
| Temporary Staffing | |||
| Third-Party Integrations | |||
| Workflow Management |
Find the perfect features for your hiring needs!
Why iSmartRecruit is Best?
Comparing TrackerRMS and Longlist is a reasonable starting point, but iSmartRecruit is worth adding to the shortlist, especially for agencies that want a single platform covering applicant tracking, recruiting CRM and AI-driven automation. Its AI Agents, generative AI and conversational AI extend well beyond the automation depth either TrackerRMS or Longlist offers by default.
iSmartRecruit also supports multilingual candidate engagement and offers reporting and compliance tools built into the same system as the ATS, rather than bolted on separately. For teams comparing TrackerRMS's pricing against Longlist's, it's a reasonable alternative to evaluate. Start a free trial today.
Our Client Testimonial Speaks Louder Than Words!
Our Client Testimonial Speaks
Louder Than Words!
Easy-to-use ATS with powerful candidate management, client-based job organization, and flexible reporting—ideal for consulting and recruitment firms.
Great candidate management system, good technical support with competitive pricing
Very well customisable system for a very good pricing
We have been running this solution for over a month and it has all the user features you could need from a recruitment side through to talent pipelining. After 3 years of researching solutions, I am happy to finally have found a best staffing software that gives you what you need!
Excellent. Product works very well and meets our needs. Support and development staff were knowledgeable and helpful.
With automation workflows and visibility on the candidate journey, we were able to reduce our time-to-hire by 57% and cost per hire by 49%. Candidates are having a positive experience with us, and it's because of iSmartRecruit's AI Recruitment Software.
Our Client Testimonial Speaks Louder Than Words!
Easy-to-use ATS with powerful candidate management, client-based job organization, and flexible reporting—ideal for consulting and recruitment firms.
Great candidate management system, good technical support with competitive pricing
Very well customisable system for a very good pricing
We have been running this solution for over a month and it has all the user features you could need from a recruitment side through to talent pipelining. After 3 years of researching solutions, I am happy to finally have found a best staffing software that gives you what you need!
Excellent. Product works very well and meets our needs. Support and development staff were knowledgeable and helpful.
Conclusion
In the end, TrackerRMS and Longlist solve slightly different problems for recruitment teams. TrackerRMS works well for organisations that want back-office and financial reporting depth built specifically for staffing and recruiting firms, and Longlist is a better match for teams built around fast, credit-based candidate and client contact discovery layered onto a lightweight CRM.
For teams that want a more complete, AI-powered alternative to both, iSmartRecruit combines applicant tracking, recruiting CRM, multilingual engagement and automation in one platform. Book a free demo to see how it compares.
Frequently Asked Questions
1. What is the main difference between TrackerRMS and Longlist?
TrackerRMS is a recruitment operating system combining ATS, CRM, marketing automation, back office and reporting, while Longlist is a sourcing and outreach tool built around a Chrome extension and a lightweight mini-CRM.
2. How does TrackerRMS pricing compare to Longlist?
TrackerRMS runs $95-$99+ per user/month. Longlist runs from $59 per user/month. Exact costs vary by team size, so it's best to request a quote from either vendor.
3. Which platform offers stronger AI capabilities?
TrackerRMS offers AI-based candidate ranking built into its search and matching workflow. Longlist offers AI-assisted candidate recommendations and auto-classification within its sourcing workflow. Neither goes as deep on AI automation as platforms built specifically around AI Agents and generative AI.
4. Who is TrackerRMS best suited for?
TrackerRMS is generally best suited to staffing and recruiting firms that want ATS, CRM and back-office finance in one system.
5. Who is Longlist best suited for?
Longlist is generally best suited to recruiters and agencies whose priority is sourcing, outreach and re-engagement rather than deep pipeline management.
6. What do users say about TrackerRMS and Longlist?
Feedback on TrackerRMS is 4.6 out of 5 on G2 across roughly 138 reviews. Feedback on Longlist is positive Capterra feedback describing it as more efficient than tools like Lusha.
7. Is iSmartRecruit a reasonable alternative to TrackerRMS and Longlist?
Yes. iSmartRecruit combines applicant tracking, Recruiting CRM, AI Agents, generative AI and multilingual candidate engagement in one platform, making it a practical alternative for teams comparing TrackerRMS and Longlist that want broader AI automation and flexible, quote-based pricing.
