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PumpCRM vs Ezekia

Pump vs Ezekia: Pricing, Features & AI Compared

Which tool is the Right Choice?

Quick Summary

Pump and Ezekia are both recruitment platforms built to help staffing firms and talent teams manage candidates, clients and hiring workflows, though they take noticeably different approaches. Pump is a recruitment ATS and CRM built entirely on Microsoft Dynamics 365, with pricing that runs £125 per user per month on an annual subscription, including 1,000 CV parsings per user per year, with no free trial. Its core strengths lie in native depth of Microsoft Dynamics 365 integration for teams already inside that ecosystem, though it requires committing to the Microsoft Dynamics 365 foundation, which ties implementation and licensing closely to that platform.

Ezekia, by contrast, is a CRM and assignment management platform purpose-built for retained executive search firms. Pricing runs unpublished pricing requiring a direct vendor quote, with comparable premium executive search platforms in this category estimated around $150 to $180+ per user per month, and it is best known for relationship-led assignment management and billing tools built specifically for retained search. On the other hand, it is not a full applicant tracking system and is narrowly scoped to executive search workflows.

Both platforms are worth serious consideration for their respective use cases, and teams comparing them should also look at iSmartRecruit, an AI-powered recruitment platform that combines applicant tracking, recruiting CRM and automation in one system.

Metrics Comparison of PumpCRM vs Ezekia

PumpCRM
PumpCRM
Ezekia
Ezekia
iSmartRecruit
iSmartRecruit
Pricing Starts From

-

-

Free Trial

Best For Small Recruitment Agencies, Recruitment Start-Ups, Solo Recruiters, Executive search & retained search firms, specialist and niche recruitment agencies Executive Search Firms, In-House Talent Teams, PE/VC Talent Partners, Retained Search Firms, Board Search Teams and Leadership Hiring Teams Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups
Help Videos

New Release/Updates Monthly Weekly Monthly
Trustpilot Score 0 - 4
Software Suggest Score 0 - 4.7
SaaSWorthy Score 0 - 4.6
Capterra - Ease of Use 0.0 4.5 4.5
Capterra - Customer Service 0.0 4.8 4.7
Capterra - Features 0.0 4.8 4.6
Capterra - Value for Money 0.0 4.8 4.6
Mobile Application

Capterra Rating
G2 Rating
PumpCRM

Pricing Starts From -

Free Trial:

Ease of Use: 0.0

Customer Service: 0.0

Features: 0.0

Value for Money: 0.0

Capterra Rating:

G2 Rating:

Ezekia

Pricing Starts From -

Free Trial:

Ease of Use: 4.5

Customer Service: 4.8

Features: 4.8

Value for Money: 4.8

Capterra Rating:

G2 Rating:

iSmartRecruit

Pricing Starts From: Get Quote

Free Trial: Get a Trial

Ease of Use: 4.5

Customer Service: 4.7

Features: 4.6

Value for Money: 4.6

Capterra Rating:

G2 Rating:

Overview of PumpCRM

PumpCRM is a UK-built recruitment CRM and applicant tracking system that takes a different route to market than most ATS vendors: instead of a standalone cloud app, it is delivered as a Power App embedded inside Microsoft Dynamics 365 Sales Enterprise. It is developed by Colleague Software Ltd, a Norwich-based Microsoft ISV with roots going back to 2001 in recruitment systems, and is positioned as "Microsoft Preferred" recruitment software for agencies already running on Microsoft 365.

On the sourcing and workflow side, Pump covers the full desk from business development through placement - Lead-to-Opportunity-to-Requirement pipelines, CV parsing via Daxtra, Boolean and natural-language candidate search, job distribution through Broadbean or LogicMelon, and Application-to-Offer-to-Placement tracking. Four purpose-built workflow tracks - Executive Search, Statement of Works, Interim & Contract, and Talent-as-a-Service - reflect its focus on retained search, project-based and specialist staffing models rather than high-volume transactional recruiting.

Its standout features lean heavily on the Microsoft stack: Copilot in Dynamics 365 Sales and Copilot for Sales inside Outlook and Teams for call summaries and record insights, Teams Dialler with conversation intelligence, Power BI reporting, Power Automate workflow templates for generating CV packs and job adverts, and custom Copilot Studio agents. Compliance and contractor pay-and-bill are handled through an official API integration with RSM InTime.

Pump does not publish list pricing. Licensing is quoted per business on a monthly, annual, or three-year term and bundles the Pump Power App with a Microsoft Dynamics 365 Sales Enterprise Embed license, so total cost depends on user count and which additional Microsoft Business Applications a firm adds.

It is best suited to specialist, executive search, and project-based staffing agencies that are already invested in the Microsoft 365 ecosystem and want deep Dynamics 365 customisation rather than a lighter, self-contained ATS. Agencies that want a purpose-built recruitment CRM and ATS without taking on Microsoft Dynamics licensing and configuration overhead may want to evaluate alternatives such as iSmartRecruit alongside Pump before deciding.

pros

Pros

cons

Built on Microsoft Dynamics 365, providing enterprise-grade security and scalability.

cons

Combines Recruitment CRM and ATS in a single platform for managing clients, candidates, and vacancies.

cons

Deep integration with the Microsoft ecosystem (Outlook, Office 365, Teams, Power Platform).

cons

Highly customisable workflows, entities, and recruitment processes to suit agency requirements.

cons

Strong automation capabilities using Microsoft Power Automate and Dynamics workflows.

cons

Advanced reporting and dashboards through Power BI integration.

cons

Suitable for mid-sized and enterprise recruitment agencies with complex recruitment operations.


pros

Cons

cons

No publicly available pricing; requires contacting sales for a quotation.

cons

No free trial or free plan is publicly advertised.

cons

Microsoft Dynamics foundation may result in a steeper learning curve for new users unfamiliar with the Microsoft ecosystem.

cons

Best suited for agencies already invested in Microsoft products; may be excessive for very small recruitment firms.

cons

Implementation generally requires consultation and configuration rather than immediate self-service setup.

cons

Limited independent customer reviews compared with larger ATS vendors like Bullhorn, Recruit CRM, or Vincere, making peer feedback less readily availab.


Overview of Ezekia

Ezekia positions itself as an executive search CRM and ATS platform for firms that want to manage assignments, clients, candidates and search activity from one connected system.

The platform is mainly built for executive search firms, in-house talent teams and PE or VC talent partners that manage relationship-led hiring workflows. It supports candidate tracking, client relationship management, assignment management and business development activity across the search lifecycle.

For the 2026 review, Ezekia’s strongest positioning is its focus on executive search rather than general recruitment. Its website describes the product as a CRM and ATS built for executive search growth, helping users manage assignments, clients and candidates in one place.

Ezekia also highlights areas such as AI, candidate reporting, Chrome and Outlook extensions, client portal access, dashboards, extensive customisation, integrations, internal reporting, relationship management and search management. These features can support specialist search teams that need better visibility across candidate, client and assignment data.

Ezekia may be suitable for executive search firms and specialist talent teams that need a focused CRM and ATS for relationship-led search work. However, teams should carefully review its pricing visibility, plan transparency, setup requirements, template availability, industry list depth, configuration effort and suitability for broader recruitment, staffing or high-volume hiring workflows before choosing it as their long-term recruitment platform.

pros

Pros

cons

User-friendly interface for executive search workflows.

cons

Smooth desktop and mobile access.

cons

Supports assignment, client and candidate management.

cons

Client portal can support clearer external collaboration.

cons

Dashboards, internal reporting and search management areas are available.


David G.

"Very straightforward and hassle free"
Very smooth - any customer service requirements dealt with promptly and effectively.

Verified Capterra Review

pros

Cons

cons

Plan details are not clearly visible.

cons

Some setup may require custom input for search workflows.

cons

No default executive search templates were confirmed.

cons

Broader staffing and high-volume hiring suitability should be checked.

cons

Open API availability was not clearly confirmed.

cons

Teams should verify pricing, feature access, integrations and support before purchase.


Features Comparison

PumpCRM
PumpCRM
Ezekia
Ezekia
iSmartRecruit
iSmartRecruit
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applicant Tracking
Application Management
Approval Workflow
Assessment Management
Billing & Invoicing
Boolean Search
Built-in ATS
CRM
Calendar Management
Campaign Analytics
Campaign Management
Candidate Management
Candidate Profiles
Candidate Sourcing
Candidate Tracking
Careers Page
Chatbot
Collaboration Tools
Commenting/Notes
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Database
Content Management
Customisable Branding
Customisable Forms
Customisable Reports
Customisable Templates
Data Import/Export
Document Management
Electronic Signature
Email Management
Email Marketing
Email Templates
Employee Database
Employee Onboarding
Employee Referral Management
For Recruiting Agencies
For Small Businesses
For Staffing Agencies
Full Text Search
HR Management
Internal Chat Integration
Internal HR
Interview Management
Interview Scheduling
Job Application Management
Job Board Software
Job Management
Job Posting
Job Requisition
Job Tracking
Lead Management
Marketing Automation
Matching Engine
Mobile Access
Multi-Channel Marketing
Onboarding
Pipeline Management
Pipeline Reports
Question Library
Real-Time Analytics
Real-Time Reporting
Recruiting Firms
Recruitment Management
Reference Checking
Reminders
Reporting & Statistics
Reporting/Analytics
Resume Database
Resume Parsing
Resume Search
Resume Storage
SMS Messaging
Scoring
Search/Filter
Self Service Portal
Skills Assessment
Social Media Integration
Social Recruiting
Status Tracking
Tagging
Talent Acquisition
Talent Pool
Task Management
Temporary Staffing
Third-Party Integrations
Workflow Management

Find the perfect features for your hiring needs!

Why iSmartRecruit is Best?

iSmartRecruit deserves a place in any Pump vs Ezekia evaluation, particularly for teams that want deeper AI automation than either platform provides on its own. Its AI Agents and generative AI tools handle candidate sourcing, job description drafting and interview summaries, while its Recruiting CRM manages candidate and client relationships on the same data layer as the applicant tracking system.

Unlike Pump, which focuses on native depth of Microsoft Dynamics 365 integration for teams already inside that ecosystem, or Ezekia, known for relationship-led assignment management and billing tools built specifically for retained search, iSmartRecruit supports 14+ languages for genuinely global hiring and offers flexible, quote-based pricing that scales with team size. Start a free trial to compare it directly.

Our Client Testimonial Speaks Louder Than Words!

Our Client Testimonial Speaks
Louder Than Words!

Our Client Testimonial Speaks Louder Than Words!

Conclusion

Both Pump and Ezekia bring real strengths to the table, but the right choice depends on your team's structure and budget. Pump suits agencies drawn to native depth of Microsoft Dynamics 365 integration for teams already inside that ecosystem, whereas Ezekia tends to suit teams that need relationship-led assignment management and billing tools built specifically for retained search.

If you want that same level of capability paired with deeper AI automation and multilingual support, iSmartRecruit is worth evaluating alongside Pump and Ezekia. Book a free demo to compare the three directly.

Frequently Asked Questions

1. What is the main difference between Pump and Ezekia?

Pump is a recruitment ATS and CRM built entirely on Microsoft Dynamics 365, while Ezekia is a CRM and assignment management platform purpose-built for retained executive search firms.

2. How does Pump pricing compare to Ezekia?

Pump runs £125 per user/month (annual, no free trial). Ezekia runs custom, est. $150-$180+ per user/month. Exact costs vary by team size, so it's best to request a quote from either vendor.

3. Which platform offers stronger AI capabilities?

Pump offers Microsoft Copilot for Sales and AI meeting summaries via its Dynamics 365 foundation. Ezekia offers AI features positioned alongside its reporting and dashboard tools, rather than a dedicated AI-first suite. Neither goes as deep on AI automation as platforms built specifically around AI Agents and generative AI.

4. Who is Pump best suited for?

Pump is generally best suited to recruitment agencies already standardised on Microsoft 365 and Dynamics 365.

5. Who is Ezekia best suited for?

Ezekia is generally best suited to retained executive search firms, in-house talent teams and PE/VC talent partners.

6. What do users say about Pump and Ezekia?

Feedback on Pump is well regarded by agencies already standardised on Microsoft 365. Feedback on Ezekia is positive feedback for security posture and client-facing configurability.

7. Is iSmartRecruit a reasonable alternative to Pump and Ezekia?

Yes. iSmartRecruit combines applicant tracking, Recruiting CRM, AI Agents, generative AI and multilingual candidate engagement in one platform, making it a practical alternative for teams comparing Pump and Ezekia that want broader AI automation and flexible, quote-based pricing.

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