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Recruitly vs PumpCRM

Recruitly vs Pump: Full Feature & Pricing Guide

Which tool is the Right Choice?

Quick Summary

Recruitly and Pump sit in different corners of the recruitment software market, even though both aim to help agencies and talent teams move candidates through a pipeline more efficiently. Recruitly operates as a cloud-based recruitment CRM, ATS, email marketing and job distribution platform for agencies, with pricing set at a professional monthly plan metered by active user, with optional feature add-ons priced on request. Its standout capability is CRM strength, responsive customer support and a steady pace of feature updates, but it currently has no API, which can limit deeper integrations for agencies with more complex tech stacks.

Pump is a recruitment ATS and CRM built entirely on Microsoft Dynamics 365, priced £125 per user per month on an annual subscription, including 1,000 CV parsings per user per year, with no free trial. It tends to appeal to teams that value native depth of Microsoft Dynamics 365 integration for teams already inside that ecosystem, although it requires committing to the Microsoft Dynamics 365 foundation, which ties implementation and licensing closely to that platform.

We'll also look at iSmartRecruit, an AI-powered ATS and recruiting CRM platform, as a further option worth comparing alongside Recruitly and Pump.

Metrics Comparison of Recruitly vs PumpCRM

Recruitly
Recruitly
PumpCRM
PumpCRM
iSmartRecruit
iSmartRecruit
Pricing Starts From

$30

-

Free Trial

Best For Staffing & Recruiting agencies (also used by HR teams and IT/Technical recruiters), Small and Mid-Sized Businesses Small Recruitment Agencies, Recruitment Start-Ups, Solo Recruiters, Executive search & retained search firms, specialist and niche recruitment agencies Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups
Help Videos

New Release/Updates Monthly Monthly Monthly
Trustpilot Score 3.9 0 4
Software Suggest Score - 0 4.7
SaaSWorthy Score 4.3 0 4.6
Capterra - Ease of Use 4.8 0.0 4.5
Capterra - Customer Service 4.9 0.0 4.7
Capterra - Features 4.7 0.0 4.6
Capterra - Value for Money 4.9 0.0 4.6
Mobile Application

Capterra Rating
G2 Rating
-
Recruitly

Pricing Starts From $30

Free Trial:

Ease of Use: 4.8

Customer Service: 4.9

Features: 4.7

Value for Money: 4.9

Capterra Rating:

G2 Rating:

PumpCRM

Pricing Starts From -

Free Trial:

Ease of Use: 0.0

Customer Service: 0.0

Features: 0.0

Value for Money: 0.0

Capterra Rating:

G2 Rating: -

iSmartRecruit

Pricing Starts From: Get Quote

Free Trial: Get a Trial

Ease of Use: 4.5

Customer Service: 4.7

Features: 4.6

Value for Money: 4.6

Capterra Rating:

G2 Rating:

Overview of Recruitly

Recruitly is a cloud-based recruitment platform built by UK firm The SOO Group, combining an applicant tracking system, recruitment CRM, marketing automation and job distribution tools into a single agency-focused workspace. The company positions itself as an alternative to juggling separate point solutions, aiming to replace what it estimates as roughly $429 a month in stitched-together ATS, CRM, job board and automation tools with one subscription.

On the workflow side, Recruitly covers candidate sourcing, CV parsing, job advert posting across 50-plus job boards, pipeline and deal management, and multi-channel outreach sequences spanning email and WhatsApp. Agencies can also build branded candidate portals, manage placements, apply GDPR automation to candidate records, and customise workflows for staffing, executive search, technical recruitment or boutique agency models.

Its more distinctive additions sit in the AI layer: an AI copilot called Simi that drafts emails and pipeline updates but waits for human confirmation before acting, AI-assisted candidate matching and CV rewriting, semantic search across a claimed 800 million-plus people database, and a Model Context Protocol (MCP) connector that lets the CRM talk directly to Claude.

Pricing runs on a per-user, per-month model, starting with a genuinely free plan on capped record limits and scaling through Solo, Professional and Enterprise tiers priced from around $25 to $120 a user per month on annual billing, with add-ons for sourcing credits, SMS, digital signatures and AI agent actions charged separately.

Recruitly tends to suit solo recruiters, boutique agencies and small-to-mid-size staffing businesses that want ATS, CRM and outreach in one login rather than a best-of-breed stack. Larger or multi-brand agencies with more complex compliance, reporting or integration needs may want to weigh it against other recruitment CRM platforms, including iSmartRecruit, before committing.

pros

Pros

cons

Easy to use, intuitive interface for recruiters and admins.

cons

AI-assisted candidate matching and CV parsing praised as accurate.

cons

Responsive, hands-on customer support and onboarding.

cons

Strong perceived value for money versus stitched-together tool stacks.

cons

All-in-one CRM, ATS, sourcing and outreach in a single platform.

cons

Frequent feature releases based on user feedback.


Romanos Y.

"Very user friendly and effective product"
i like all functionalities and the fact that is very user friendly

Verified Capterra Review

pros

Cons

cons

Fewer native ATS integrations than some larger competitors.

cons

Occasional bugs or stability issues reported after updates.

cons

Learning curve for advanced search and CRM configuration.

cons

Limited job board coverage outside the UK and US for some users.

cons

No native Google Docs upload for CVs.


Lisanne M.

"Recruitly review "
It has some bugs and occasionally when updates happen some previous changes revert back, allowing issues that had been solved to re-emerge.

Verified Capterra Review

Overview of PumpCRM

PumpCRM is a UK-built recruitment CRM and applicant tracking system that takes a different route to market than most ATS vendors: instead of a standalone cloud app, it is delivered as a Power App embedded inside Microsoft Dynamics 365 Sales Enterprise. It is developed by Colleague Software Ltd, a Norwich-based Microsoft ISV with roots going back to 2001 in recruitment systems, and is positioned as "Microsoft Preferred" recruitment software for agencies already running on Microsoft 365.

On the sourcing and workflow side, Pump covers the full desk from business development through placement - Lead-to-Opportunity-to-Requirement pipelines, CV parsing via Daxtra, Boolean and natural-language candidate search, job distribution through Broadbean or LogicMelon, and Application-to-Offer-to-Placement tracking. Four purpose-built workflow tracks - Executive Search, Statement of Works, Interim & Contract, and Talent-as-a-Service - reflect its focus on retained search, project-based and specialist staffing models rather than high-volume transactional recruiting.

Its standout features lean heavily on the Microsoft stack: Copilot in Dynamics 365 Sales and Copilot for Sales inside Outlook and Teams for call summaries and record insights, Teams Dialler with conversation intelligence, Power BI reporting, Power Automate workflow templates for generating CV packs and job adverts, and custom Copilot Studio agents. Compliance and contractor pay-and-bill are handled through an official API integration with RSM InTime.

Pump does not publish list pricing. Licensing is quoted per business on a monthly, annual, or three-year term and bundles the Pump Power App with a Microsoft Dynamics 365 Sales Enterprise Embed license, so total cost depends on user count and which additional Microsoft Business Applications a firm adds.

It is best suited to specialist, executive search, and project-based staffing agencies that are already invested in the Microsoft 365 ecosystem and want deep Dynamics 365 customisation rather than a lighter, self-contained ATS. Agencies that want a purpose-built recruitment CRM and ATS without taking on Microsoft Dynamics licensing and configuration overhead may want to evaluate alternatives such as iSmartRecruit alongside Pump before deciding.

pros

Pros

cons

Built on Microsoft Dynamics 365, providing enterprise-grade security and scalability.

cons

Combines Recruitment CRM and ATS in a single platform for managing clients, candidates, and vacancies.

cons

Deep integration with the Microsoft ecosystem (Outlook, Office 365, Teams, Power Platform).

cons

Highly customisable workflows, entities, and recruitment processes to suit agency requirements.

cons

Strong automation capabilities using Microsoft Power Automate and Dynamics workflows.

cons

Advanced reporting and dashboards through Power BI integration.

cons

Suitable for mid-sized and enterprise recruitment agencies with complex recruitment operations.

pros

Cons

cons

No publicly available pricing; requires contacting sales for a quotation.

cons

No free trial or free plan is publicly advertised.

cons

Microsoft Dynamics foundation may result in a steeper learning curve for new users unfamiliar with the Microsoft ecosystem.

cons

Best suited for agencies already invested in Microsoft products; may be excessive for very small recruitment firms.

cons

Implementation generally requires consultation and configuration rather than immediate self-service setup.

cons

Limited independent customer reviews compared with larger ATS vendors like Bullhorn, Recruit CRM, or Vincere, making peer feedback less readily availab.

Features Comparison

Recruitly
Recruitly
PumpCRM
PumpCRM
iSmartRecruit
iSmartRecruit
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applicant Tracking
Application Management
Approval Workflow
Assessment Management
Billing & Invoicing
Boolean Search
Built-in ATS
CRM
Calendar Management
Campaign Analytics
Campaign Management
Candidate Management
Candidate Profiles
Candidate Sourcing
Candidate Tracking
Careers Page
Chatbot
Collaboration Tools
Commenting/Notes
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Database
Content Management
Customisable Branding
Customisable Forms
Customisable Reports
Customisable Templates
Data Import/Export
Document Management
Electronic Signature
Email Management
Email Marketing
Email Templates
Employee Database
Employee Onboarding
Employee Referral Management
For Recruiting Agencies
For Small Businesses
For Staffing Agencies
Full Text Search
HR Management
Internal Chat Integration
Internal HR
Interview Management
Interview Scheduling
Job Application Management
Job Board Software
Job Management
Job Posting
Job Requisition
Job Tracking
Lead Management
Marketing Automation
Matching Engine
Mobile Access
Multi-Channel Marketing
Onboarding
Pipeline Management
Pipeline Reports
Question Library
Real-Time Analytics
Real-Time Reporting
Recruiting Firms
Recruitment Management
Reference Checking
Reminders
Reporting & Statistics
Reporting/Analytics
Resume Database
Resume Parsing
Resume Search
Resume Storage
SMS Messaging
Scoring
Search/Filter
Self Service Portal
Skills Assessment
Social Media Integration
Social Recruiting
Status Tracking
Tagging
Talent Acquisition
Talent Pool
Task Management
Temporary Staffing
Third-Party Integrations
Workflow Management

Find the perfect features for your hiring needs!

Why iSmartRecruit is Best?

iSmartRecruit is worth comparing against both Recruitly and Pump for teams that want AI woven through the full hiring workflow rather than confined to a single feature. Its AI Agents, generative AI and conversational AI support sourcing, job description drafting, candidate summaries and interview feedback, going beyond what either Recruitly or Pump typically offers on the automation front.

iSmartRecruit also supports multilingual candidate engagement across 14+ languages, and its combined ATS and Recruiting CRM covers candidate and client management, customisable pipelines, job board integrations, reporting and compliance on one shared data layer. For agencies comparing Recruitly's pricing model against Pump's, iSmartRecruit is a reasonable third option to evaluate. Start a free trial to see how it fits your recruitment workflow.

Our Client Testimonial Speaks Louder Than Words!

Our Client Testimonial Speaks
Louder Than Words!

Our Client Testimonial Speaks Louder Than Words!

Conclusion

Ultimately, the choice between Recruitly and Pump comes down to what your recruitment process actually needs day to day. Recruitly is the stronger option for teams focused on CRM strength, responsive customer support and a steady pace of feature updates, while Pump suits teams that lean on native depth of Microsoft Dynamics 365 integration for teams already inside that ecosystem.

If neither fully covers what you're after, iSmartRecruit is a worthwhile alternative, pairing a full ATS and Recruiting CRM with AI Agents, generative AI and multilingual candidate engagement. Book a free demo to explore it further.

Frequently Asked Questions

1. What is the main difference between Recruitly and Pump?

Recruitly is a cloud-based recruitment CRM, ATS, email marketing and job distribution platform for agencies, while Pump is a recruitment ATS and CRM built entirely on Microsoft Dynamics 365.

2. How does Recruitly pricing compare to Pump?

Recruitly runs metered per active user (quote required). Pump runs £125 per user/month (annual, no free trial). Exact costs vary by team size, so it's best to request a quote from either vendor.

3. Which platform offers stronger AI capabilities?

Recruitly offers AI-assisted candidate recommendations layered onto its CRM, lighter than dedicated AI-first platforms. Pump offers Microsoft Copilot for Sales and AI meeting summaries via its Dynamics 365 foundation. Neither goes as deep on AI automation as platforms built specifically around AI Agents and generative AI.

4. Who is Recruitly best suited for?

Recruitly is generally best suited to small to mid-sized recruitment agencies that want a well-supported, modular ATS-CRM without excess complexity.

5. Who is Pump best suited for?

Pump is generally best suited to recruitment agencies already standardised on Microsoft 365 and Dynamics 365.

6. What do users say about Recruitly and Pump?

Feedback on Recruitly is consistently strong reviews on Capterra and Software Advice for its CRM depth. Feedback on Pump is well regarded by agencies already standardised on Microsoft 365.

7. Is iSmartRecruit a reasonable alternative to Recruitly and Pump?

Yes. iSmartRecruit combines applicant tracking, Recruiting CRM, AI Agents, generative AI and multilingual candidate engagement in one platform, making it a practical alternative for teams comparing Recruitly and Pump that want broader AI automation and flexible, quote-based pricing.

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