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TrackerRMS vs CATS: Full Feature & Pricing Guide
Which tool is the Right Choice?
Quick Summary
TrackerRMS and CATS (CatsOne) sit in different corners of the recruitment software market, even though both aim to help agencies and talent teams move candidates through a pipeline more efficiently. TrackerRMS operates as a recruitment operating system combining ATS, CRM, marketing automation, back office and reporting, with pricing set at Launch tier starting at $95 per user per month (capped at five users), rising to $99 per user per month for Core, with Professional and Enterprise requiring a custom quote. Its standout capability is back-office and financial reporting depth built specifically for staffing and recruiting firms, but some reviewers note a learning curve around back-office and financial reporting for smaller teams.
CATS (CatsOne) is a web-based ATS built for professional recruiters, agencies and corporate hiring teams, priced around $99 per user per month billed monthly, or $69 per user per month billed annually, with a free single-position Bootstrap plan and a 7-day free trial. It tends to appeal to teams that value affordable, transparent pricing with no hidden fees and a genuinely free entry tier, although it currently has no public API, and some reviewers note lighter reporting depth and search precision at higher candidate volumes.
We'll also look at iSmartRecruit, an AI-powered ATS and recruiting CRM platform, as a further option worth comparing alongside TrackerRMS and CATS (CatsOne).
Metrics Comparison of Tracker RMS vs CATS
 Tracker RMS
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 CATS
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 iSmartRecruit
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|---|---|---|---|
| Pricing Starts From |
$95 |
$89 |
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| Free Trial |
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| Best For | Recruitment Agencies, Staffing Firms, Direct Hire Search Teams, Professional Services Recruiters, Consulting Firms and Recruitment Businesses with ATS, CRM and Sales Pipeline Needs | Small Business Hiring Teams, Professional Recruiters, Construction, Engineering, Education, Energy, Executive Search, Finance, Healthcare, and Manufacturing | Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups |
| Help Videos |
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| New Release/Updates | - | Annually | Monthly |
| Trustpilot Score | 0 | - | 4 |
| Software Suggest Score | 0 | 4.3 | 4.7 |
| SaaSWorthy Score | 4.7 | 4.4 | 4.6 |
| Capterra - Ease of Use | 0.0 | 4.3 | 4.5 |
| Capterra - Customer Service | 0.0 | 4.3 | 4.7 |
| Capterra - Features | 0.0 | 4.1 | 4.6 |
| Capterra - Value for Money | 0.0 | 4.3 | 4.6 |
| Mobile Application |
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| Capterra Rating | |||
| G2 Rating | |||
| Profile Overview | View Profile | View Profile | Get a Demo |
Tracker RMS
Pricing Starts From $95
Free Trial:
Ease of Use: 0.0
Customer Service: 0.0
Features: 0.0
Value for Money: 0.0
Capterra Rating:
G2 Rating:
CATS
Pricing Starts From $89
Free Trial:
Ease of Use: 4.3
Customer Service: 4.3
Features: 4.1
Value for Money: 4.3
Capterra Rating:
G2 Rating:
iSmartRecruit
Pricing Starts From: Get Quote
Free Trial: Get a Trial
Ease of Use: 4.5
Customer Service: 4.7
Features: 4.6
Value for Money: 4.6
Capterra Rating:
G2 Rating:
Overview of Tracker RMS
Tracker RMS is a recruitment ATS and CRM platform built for staffing and recruitment businesses that need candidate tracking, client relationship management, sales activity, job distribution and reporting in one connected system.
The platform is commonly used by recruitment agencies, staffing firms, direct hire teams and professional services recruiters that manage both candidate pipelines and client revenue activity. Its product structure covers recruitment ATS, sales CRM, automation, marketing, job boards, collaboration, onboarding, back office, reporting and integrations, so teams can run more of their recruitment operation without switching between separate systems.
The 2026 pricing and product update gives clearer plan structure than the older data. Tracker RMS now shows Launch, Core, Professional and Enterprise plans. Launch is aimed at agencies getting their first ATS or CRM, while Core is for growing teams that want to scale recruitment operations with more AI, portal and communication features.
Key capabilities include complete CRM and ATS, unlimited job, applicant and candidate records, job posting to more than 1,000 job boards, market intelligence, reporting, analytics and dashboards. Higher-tier access can include AI Content Suite, client portal, Outlook and Gmail add-ins, resume parsing, REST API access, white-glove onboarding and unlimited API access on Enterprise.
Tracker RMS can be useful for agencies that want recruitment, sales and operational workflows under one roof. At the same time, buyers should look closely at its per-user pricing, plan-based API access, paid add-on structure, back-office complexity, reporting learning curve, data consistency requirements, support model and fit for teams that need a simpler or more flexible recruitment platform.
Pros
Launch plan includes up to 5 recruiters and unlimited job, applicant and candidate records.
Core plan adds AI Content Suite, client portal and email add-ins.
Job posting to more than 1,000 job boards is listed on the pricing page.
Reporting, analytics and dashboards support recruitment and sales visibility.
REST API and white-glove onboarding are available on higher plans.
Tricia C.
"Great Customer Service"
The quick replies once a ticket has been issued.
Cons
Launch pricing starts at $95 per user/month and Core starts at $99 per user/month.
Professional and Enterprise pricing require contacting sales.
REST API access is not included in Launch or Core.
Unlimited API access is limited to Enterprise.
Some users have reported clunky navigation and slow support.
Financial tracking and reporting may need training for accurate use.
Back-office and staffing workflows may add complexity for smaller teams.
Mark C.
"Poor customer service and support"
Phone support is premium rate. Email support is limited and slow. System was recently updated, but still clunky. Total lack of covid 19 support. Built my own system on airtable that outperforms TrackerRMS for a fraction of the cost. Tried to get support during covid 19, non offered and accused of holding out a begging bowl. Shocking attitude and customer service.
Overview of CATS
For recruiters reviewing it in 2026, CATS is positioned as an applicant tracking system and recruiting software platform built to support automated recruiting through a customisable and easy-to-use interface. Its current website presents CATS as a system for teams that want to manage recruiting activity, candidate information and hiring workflows in one applicant tracking platform.
The platform highlights recruitment features such as meeting scheduling, SMS texting for the US and Canada, two-way calendar and email sync, a recruiting browser extension, custom access levels and sponsored job postings. These features suggest a practical ATS focused on helping recruiters organise communication, candidate sourcing, scheduling and day-to-day hiring tasks.
CATS appears suitable for recruitment teams and professional recruiters that need configurable applicant tracking software rather than a very basic hiring tool. Its website also promotes a free trial, giving buyers a way to test the platform before committing to a paid subscription.
CATS’ pricing page shows pricing at USD 89 per user per month, with a free trial option available. Buyers should still review the live pricing page carefully to confirm billing terms, included features, user costs, SMS availability, job posting options, integrations and any add-ons before making a final comparison.
However, teams should carefully assess CATS’ per-user pricing, setup needs, customisation depth, regional SMS availability, calendar and email sync fit, sourcing workflow, support expectations and long-term scalability before deciding whether it is the right applicant tracking system for their recruitment process.
Pros
Responsive and friendly customer support.
Useful features include statuses, customisable fields and archiving.
User-friendly workflow with job posting and email integration.
CV parsing and candidate search support recruiter productivity.
Customisable workflows and HRIS integration are available.
Task automation can help reduce routine administration.
Miguel G.
"Good experience."
User friendly. Very good applicant tracking. Control Panel very helpful. I can see CATS calendar integrated with microsoft outlook. Great understanding with linkedin.
Cons
Reporting features may be limited or harder to locate for some users.
Advanced data export formats should be checked before purchase.
Support response consistency has received mixed feedback.
CV forwarding and email integration may require workflow testing.
Loading speed can vary depending on usage and setup.
Automated skills selection may not meet every team’s screening process.
James G.
"8 Year CATS User"
Very clunky and slow at times. Does not offer any integrations that are helpful. I use it for dissemination of my jobs. It is one step above an excel spreadsheet.
Features Comparison |
Tracker RMS
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CATS
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iSmartRecruit
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|---|---|---|---|
| API | |||
| Activity Dashboard | |||
| Activity Tracking | |||
| Alerts/Notifications | |||
| Applicant Tracking | |||
| Application Management | |||
| Approval Workflow | |||
| Assessment Management | |||
| Billing & Invoicing | |||
| Boolean Search | |||
| Built-in ATS | |||
| CRM | |||
| Calendar Management | |||
| Campaign Analytics | |||
| Campaign Management | |||
| Candidate Management | |||
| Candidate Profiles | |||
| Candidate Sourcing | |||
| Candidate Tracking | |||
| Careers Page | |||
| Chatbot | |||
| Collaboration Tools | |||
| Commenting/Notes | |||
| Compliance Management | |||
| Compliance Tracking | |||
| Configurable Workflow | |||
| Contact Database | |||
| Content Management | |||
| Customisable Branding | |||
| Customisable Forms | |||
| Customisable Reports | |||
| Customisable Templates | |||
| Data Import/Export | |||
| Document Management | |||
| Electronic Signature | |||
| Email Management | |||
| Email Marketing | |||
| Email Templates | |||
| Employee Database | |||
| Employee Onboarding | |||
| Employee Referral Management | |||
| For Recruiting Agencies | |||
| For Small Businesses | |||
| For Staffing Agencies | |||
| Full Text Search | |||
| HR Management | |||
| Internal Chat Integration | |||
| Internal HR | |||
| Interview Management | |||
| Interview Scheduling | |||
| Job Application Management | |||
| Job Board Software | |||
| Job Management | |||
| Job Posting | |||
| Job Requisition | |||
| Job Tracking | |||
| Lead Management | |||
| Marketing Automation | |||
| Matching Engine | |||
| Mobile Access | |||
| Multi-Channel Marketing | |||
| Onboarding | |||
| Pipeline Management | |||
| Pipeline Reports | |||
| Question Library | |||
| Real-Time Analytics | |||
| Real-Time Reporting | |||
| Recruiting Firms | |||
| Recruitment Management | |||
| Reference Checking | |||
| Reminders | |||
| Reporting & Statistics | |||
| Reporting/Analytics | |||
| Resume Database | |||
| Resume Parsing | |||
| Resume Search | |||
| Resume Storage | |||
| SMS Messaging | |||
| Scoring | |||
| Search/Filter | |||
| Self Service Portal | |||
| Skills Assessment | |||
| Social Media Integration | |||
| Social Recruiting | |||
| Status Tracking | |||
| Tagging | |||
| Talent Acquisition | |||
| Talent Pool | |||
| Task Management | |||
| Temporary Staffing | |||
| Third-Party Integrations | |||
| Workflow Management |
Find the perfect features for your hiring needs!
Why iSmartRecruit is Best?
iSmartRecruit is worth comparing against both TrackerRMS and CATS (CatsOne) for teams that want AI woven through the full hiring workflow rather than confined to a single feature. Its AI Agents, generative AI and conversational AI support sourcing, job description drafting, candidate summaries and interview feedback, going beyond what either TrackerRMS or CATS (CatsOne) typically offers on the automation front.
iSmartRecruit also supports multilingual candidate engagement across 14+ languages, and its combined ATS and Recruiting CRM covers candidate and client management, customisable pipelines, job board integrations, reporting and compliance on one shared data layer. For agencies comparing TrackerRMS's pricing model against CATS (CatsOne)'s, iSmartRecruit is a reasonable third option to evaluate. Start a free trial to see how it fits your recruitment workflow.
Our Client Testimonial Speaks Louder Than Words!
Our Client Testimonial Speaks
Louder Than Words!
Easy-to-use ATS with powerful candidate management, client-based job organization, and flexible reporting—ideal for consulting and recruitment firms.
Great candidate management system, good technical support with competitive pricing
Very well customisable system for a very good pricing
We have been running this solution for over a month and it has all the user features you could need from a recruitment side through to talent pipelining. After 3 years of researching solutions, I am happy to finally have found a best staffing software that gives you what you need!
Excellent. Product works very well and meets our needs. Support and development staff were knowledgeable and helpful.
With automation workflows and visibility on the candidate journey, we were able to reduce our time-to-hire by 57% and cost per hire by 49%. Candidates are having a positive experience with us, and it's because of iSmartRecruit's AI Recruitment Software.
Our Client Testimonial Speaks Louder Than Words!
Easy-to-use ATS with powerful candidate management, client-based job organization, and flexible reporting—ideal for consulting and recruitment firms.
Great candidate management system, good technical support with competitive pricing
Very well customisable system for a very good pricing
We have been running this solution for over a month and it has all the user features you could need from a recruitment side through to talent pipelining. After 3 years of researching solutions, I am happy to finally have found a best staffing software that gives you what you need!
Excellent. Product works very well and meets our needs. Support and development staff were knowledgeable and helpful.
Conclusion
Ultimately, the choice between TrackerRMS and CATS (CatsOne) comes down to what your recruitment process actually needs day to day. TrackerRMS is the stronger option for teams focused on back-office and financial reporting depth built specifically for staffing and recruiting firms, while CATS (CatsOne) suits teams that lean on affordable, transparent pricing with no hidden fees and a genuinely free entry tier.
If neither fully covers what you're after, iSmartRecruit is a worthwhile alternative, pairing a full ATS and Recruiting CRM with AI Agents, generative AI and multilingual candidate engagement. Book a free demo to explore it further.
Frequently Asked Questions
1. What is the main difference between TrackerRMS and CATS (CatsOne)?
TrackerRMS is a recruitment operating system combining ATS, CRM, marketing automation, back office and reporting, while CATS (CatsOne) is a web-based ATS built for professional recruiters, agencies and corporate hiring teams.
2. How does TrackerRMS pricing compare to CATS (CatsOne)?
TrackerRMS runs $95-$99+ per user/month. CATS (CatsOne) runs $69-$99 per user/month. Exact costs vary by team size, so it's best to request a quote from either vendor.
3. Which platform offers stronger AI capabilities?
TrackerRMS offers AI-based candidate ranking built into its search and matching workflow. CATS (CatsOne) offers AI-assisted resume parsing and search, without a dedicated AI-branded suite. Neither goes as deep on AI automation as platforms built specifically around AI Agents and generative AI.
4. Who is TrackerRMS best suited for?
TrackerRMS is generally best suited to staffing and recruiting firms that want ATS, CRM and back-office finance in one system.
5. Who is CATS (CatsOne) best suited for?
CATS (CatsOne) is generally best suited to small to mid-sized recruiting businesses that want an affordable, easy-to-learn ATS.
6. What do users say about TrackerRMS and CATS (CatsOne)?
Feedback on TrackerRMS is 4.6 out of 5 on G2 across roughly 138 reviews. Feedback on CATS (CatsOne) is roughly 81% “great” on SelectHub across 329 reviews and 4.4 out of 5 on GetApp.
7. Is iSmartRecruit a reasonable alternative to TrackerRMS and CATS (CatsOne)?
Yes. iSmartRecruit combines applicant tracking, Recruiting CRM, AI Agents, generative AI and multilingual candidate engagement in one platform, making it a practical alternative for teams comparing TrackerRMS and CATS (CatsOne) that want broader AI automation and flexible, quote-based pricing.
