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The Future of Hiring is Here: iSmartRecruit 2.0 is Now Live!

The Future of Hiring is Here: iSmartRecruit 2.0 is Now Live!

iSmartRecruit 2.0 is Now Live!

Cluen
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Cluen

Cluen

Best For: Executive search firms, legal recruiters, in-house talent acquisition teams, government bodies, universities, venture capital firms and private equity firms

Quick Summary of Cluen

Cluen is an executive search CRM and recruitment database provider established in 1990 and based in New York City. Its main platform, Encore, is designed for executive search consultants, legal recruiters, in-house talent acquisition teams, government bodies, universities and venture capital or private equity firms.

Encore helps search teams manage relationships, historical data, candidate records, client information, communication activity and business development opportunities from one recruitment database. The platform is positioned for relationship-led search work rather than high-volume applicant tracking.

For 2026, Cluen’s newer positioning focuses on relationship intelligence, workflow automation and AI-supported compliance. Encore can surface past touchpoints, warm introductions and client-candidate dynamics, helping recruiters work with more context during executive search assignments.

The platform also highlights automated follow-ups, reminders and task routing to reduce manual administration. Its compliance support includes AI features for consent tracking, audit trails and data privacy workflows, while the company also states that Encore is GDPR compliant and works with any email programme.

Cluen may suit firms that need a specialist executive search database with relationship tracking, compliance support and long-term client history. Buyers should still review pricing visibility, interface modernisation, integration needs, support scope and whether Encore’s workflow matches their current search process before committing.

Supported Countries Global
Languages Supported English
On-premise/Self-Hosted Option
Cloud Option
Mobile Application
New Release/Updates Every alternate month
Support Hours Business Hours
Live Support
Chatbot Support
Setup Support
Training
Dedicated Account Manager
Help Center
Help Videos
Freemium
Free Trial
Open API
Competitors iSmartRecruit, Invenias, Talentis Global, FileFinder, Loxo, Manatal, Bullhorn, Ezekia, Clockwork Recruiting, Recruit CRM

Cluen Reviews

Trust Pilot Score 0
SaaSWorthy Score 0
Software Suggest Score 0
Capterra - Ease of Use 0.0
Capterra - Customer Service 0.0
Capterra - Features 0.0
Capterra - Value for Money 0.0
Capterra Rating
G2 Rating -
pros

Pros

pros

Purpose-built for executive search and relationship-led recruitment.

pros

Encore supports executive search consultants, legal recruiters and in-house talent teams.

pros

Helps manage historical data, client relationships and business development activity.

pros

Relationship intelligence can surface past touchpoints and warm introductions.

pros

Workflow automation supports reminders, follow-ups and task routing.

pros

AI-supported compliance features cover consent tracking and audit trails.

Mike J.

"Encore is a great way to recruit new talent"
I use Encore when looking to hire new talent. It's a excellent way to keep track of every candidate and organize all the information. It's a very simple system of keeping track of finding and hiring new talent.

Verified Capterra Review

cons

Cons

cons

Public pricing is not clearly available.

cons

Interface and usability may feel dated for some users.

cons

Teams should check integration requirements before purchase.

cons

May be more suitable for executive search than general recruitment workflows.

cons

Implementation and configuration may require support for complex databases.

cons

Buyers should review support scope, data migration and contract terms carefully.

Jill M.

"Behind the times"
This product is quite behind their competitors and it feels like an old "DOS" computer as compared to other like products. It is also extremely slow and lacking many desirable features.

Verified Capterra Review

Cluen Features

Assessment Management Candidate Profiles Candidate Tracking Careers Page Collaboration Tools Email Management Employee Database Employee Profiles Internal HR Interview Scheduling Recruiting Firms Recruitment Management Reference Checking Resume Parsing Resume Storage

Cluen Alternatives

iSmartRecruit
iSmartRecruit
Cluen
Cluen
Pricing Starts From

-

Free Trial

Ease of Use 4.5 0.0
Customer Service 4.7 0.0
Features 4.6 0.0
Value for Money 4.6 0.0
Capterra Rating
G2 Rating
-

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