Firefish

Firefish is a recruitment CRM and agency software platform founded in 2010 and headquartered in Glasgow, Scotland. It is built for recruitment agencies that want to manage sales, marketing, candidate engagement and recruitment activity from one connected system.

The platform brings together CRM, applicant tracking, job workflows, communication tools, reporting and recruitment marketing features. Its current positioning focuses on helping agencies connect recruitment data with business development activity, so recruiters can manage candidates, clients, jobs and placements in a more structured way.

Firefish supports permanent, temporary and contract recruitment workflows. Its feature set includes skills and profile searching, native shift scheduling for temp recruitment, contract recruitment management, CV parsing, contact information verification, multi-channel campaign management and real-time analytics.

For 2026, Firefish also highlights AI and automation as part of its core recruitment platform. The updated data includes AI-powered candidate matching, automated job advert writing, recruitment automation, AI agents and data-driven reporting to help agencies review recruiter activity, placement performance and business growth opportunities.

Firefish pricing is now presented as contact-based rather than a fixed public starting price. Plans are shaped around workflow complexity, team size and agency growth priorities, with options for permanent recruitment, perm and contract recruitment, and more complex operations covering permanent, contract and temp workflows.

When reviewing Firefish, agencies should look beyond the headline CRM features and check onboarding fees, data migration requirements, minimum contract terms, upgrade costs, support coverage and data export conditions. These details matter because the final value depends on how closely the selected package matches the agency’s actual recruitment process.