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How Elsner Technologies Accelerated Hiring 20–30% and Boosted Team Productivity 40% with iSmartRecruit
A globally recognised IT services firm with 500+ employees and 5,000+ projects worldwide replaced a rigid, outdated recruitment system with iSmartRecruit — gaining AI-powered matching, customisable workflows, and centralised candidate engagement that transformed hiring performance at scale.
A globally recognised IT services firm with 5,000+ projects across four continents
Elsner Technologies is a globally recognised IT services and consulting firm headquartered in Ahmedabad, India, with a strong international footprint across the United States, Australia, Europe, and the United Kingdom. Since its establishment in 2006, the company has built a solid reputation for delivering innovative, scalable, and high-quality digital solutions tailored to a wide range of industries.
With a skilled team of developers, designers, and digital experts, Elsner provides a full spectrum of services including web and mobile application development, eCommerce platforms, CMS, enterprise software, and digital marketing. As a certified partner of Magento, WordPress, and Salesforce, the company has successfully completed over 5,000 projects worldwide — and as it scaled, so did the complexity of its internal recruitment challenge.
Six roadblocks. Five fixes that transformed in-house hiring.
Before iSmartRecruit, Elsner Technologies faced a range of recruitment challenges tied to fragmentation, manual inefficiency, and an outdated system that couldn't scale. Here's how each was addressed.
Sourcing from multiple platforms without integration
Candidates were sourced from various job portals and platforms, but the lack of integration meant data was scattered across disconnected systems. Maintaining a centralised, organised candidate database was virtually impossible — making it difficult to track applications, avoid duplication, and build meaningful talent pools for Elsner's fast-growing technical roles.
Customisable workflows tailored to Elsner's hiring process
iSmartRecruit enabled Elsner to design recruitment workflows precisely tailored to their unique processes — consolidating all sourcing channels into one system and increasing operational efficiency across every hiring stage. As CEO Harshal Shah noted: "Prior to iSmartRecruit, we were using a solution which was antiquated and we were unable to customise workflows with no assistance for screening."
Lengthy, manual candidate screening process
Screening candidates for technical IT roles required manually reviewing CVs, assessing skills, and comparing profiles — a time-consuming process that caused significant delays in identifying the best fit for open positions. As Elsner's team volume grew, the manual screening backlog became a recurring bottleneck that slowed down every hire.
AI-powered candidate matching and faster screening
iSmartRecruit's intelligent matching engine automatically surfaced the most suitable candidates from the talent pool — reducing time-to-hire by 20–30% and improving placement accuracy. Support for efficient screening with robust filtering tools enabled the team to prioritise and fast-track the right candidates without manual sifting, driving a 35% improvement in talent identification speed.
Absence of a unified, searchable candidate database
Without a highly searchable database providing a 360-degree profile of each candidate, recruiters found it challenging to access the information they needed to make confident, informed hiring decisions. Finding the right candidate from previous applications required manual searching, and valuable talent from earlier hiring cycles was effectively lost.
Centralised candidate engagement and communication
Recruiters could now instantly reach out to candidates from a centralised system regarding new and ongoing opportunities — streamlining communication and improving the candidate experience. A unified database gave every recruiter a comprehensive view of each candidate's history, enabling faster re-engagement and reducing redundant outreach across the team.
Fragmented communication channels
Communication between recruiters, hiring managers, and candidates was scattered across multiple channels — email, messaging apps, phone — with no transparency or traceability. Miscommunication was common, information got lost, and follow-ups were missed. This lack of a unified communication layer caused delays in approvals, confused candidates, and frustrated hiring managers waiting for updates.
Modern, scalable technology built for growth
Unlike the previous outdated system, iSmartRecruit provided a modern, scalable platform equipped to meet the evolving demands of a fast-paced digital recruitment environment. Internal email communication dropped by 60% as integrated tools replaced fragmented channels — and stakeholder response times improved 50% through instant notifications, shared access, and real-time approval workflows.
Low recruitment team productivity
Inefficient workflows and heavily manual processes reduced the overall productivity of Elsner's recruitment team — limiting capacity to handle the growing volume of technical hires across a 200+ employee organisation. Recruiters spent the majority of their time on repetitive admin tasks rather than strategic hiring activities, creating a ceiling on how many roles the team could fill effectively at any one time.
40% increase in recruitment team productivity
Automation of repetitive tasks — screening, notifications, scheduling, data entry — and improved collaboration tools allowed Elsner's recruiters to redirect time toward strategic hiring activities. The result was a 40% increase in overall team productivity, and 70% more informed decision-making through custom analytics and real-time reporting that gave leadership proactive, data-backed hiring insights.
High cost per hire
The recruitment process was costly due to reliance on multiple unintegrated platforms, extensive manual screening, and prolonged hiring cycles — all contributing to increased expenditure. Without visibility into which sourcing channels were delivering results, spend was spread inefficiently, and the cost of each hire remained stubbornly high relative to the value delivered.
20–30% reduction in cost and time per hire
By consolidating sourcing, automating screening, and streamlining workflows into a single platform, Elsner significantly reduced the cost drivers that had inflated their cost-per-hire. AI-driven matching reduced dependency on expensive manual processes, while sourcing analytics helped the team double down on the channels delivering the best candidates at the lowest cost.
Measurable improvement across every stage of hiring
Bringing iSmartRecruit onboard made a real difference to how Elsner approached recruitment — with measurable improvements across speed, productivity, collaboration, and cost at every stage of hiring.
Prior to iSmartRecruit, we were using a solution which was antiquated and we were unable to customise workflows with no assistance for screening.
Built for in-house recruitment teams at fast-growing technology companies
Customisable workflows for technical hiring
Design recruitment workflows precisely tailored to your organisation's unique processes — from sourcing integration to multi-stage screening — without relying on workarounds.
AI matching that accelerates technical role shortlisting
Intelligent candidate matching instantly surfaces the most suitable profiles from your talent pool — cutting time-to-hire by 20–30% and improving placement accuracy for specialised roles.
Real-time analytics for data-backed hiring decisions
Custom dashboards and live reporting give leadership the insights to make proactive, data-driven decisions — turning hiring from a reactive process into a strategic advantage.
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