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CATS vs PumpCRM

CATS vs Pump: Which Recruitment Software Wins?

Which tool is the Right Choice?

Quick Summary

When agencies compare CATS (CatsOne) against Pump, the decision usually hinges on scale, budget and how much automation the team actually needs day to day. CATS (CatsOne) is a web-based ATS built for professional recruiters, agencies and corporate hiring teams. Pricing sits around $99 per user per month billed monthly, or $69 per user per month billed annually, with a free single-position Bootstrap plan and a 7-day free trial, and its appeal comes from affordable, transparent pricing with no hidden fees and a genuinely free entry tier — though it currently has no public API, and some reviewers note lighter reporting depth and search precision at higher candidate volumes.

Pump instead positions itself as a recruitment ATS and CRM built entirely on Microsoft Dynamics 365, with pricing £125 per user per month on an annual subscription, including 1,000 CV parsings per user per year, with no free trial. Recruiters gravitate to it for native depth of Microsoft Dynamics 365 integration for teams already inside that ecosystem, while noting that it requires committing to the Microsoft Dynamics 365 foundation, which ties implementation and licensing closely to that platform.

iSmartRecruit is a further AI-powered recruitment platform worth evaluating alongside these two, combining applicant tracking, recruiting CRM and automation in a single system.

Metrics Comparison of CATS vs PumpCRM

CATS
CATS
PumpCRM
PumpCRM
iSmartRecruit
iSmartRecruit
Pricing Starts From

$89

-

Free Trial

Best For Small Business Hiring Teams, Professional Recruiters, Construction, Engineering, Education, Energy, Executive Search, Finance, Healthcare, and Manufacturing Small Recruitment Agencies, Recruitment Start-Ups, Solo Recruiters, Executive search & retained search firms, specialist and niche recruitment agencies Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups
Help Videos

New Release/Updates Annually Monthly Monthly
Trustpilot Score - 0 4
Software Suggest Score 4.3 0 4.7
SaaSWorthy Score 4.4 0 4.6
Capterra - Ease of Use 4.3 0.0 4.5
Capterra - Customer Service 4.3 0.0 4.7
Capterra - Features 4.1 0.0 4.6
Capterra - Value for Money 4.3 0.0 4.6
Mobile Application

Capterra Rating
G2 Rating
-
CATS

Pricing Starts From $89

Free Trial:

Ease of Use: 4.3

Customer Service: 4.3

Features: 4.1

Value for Money: 4.3

Capterra Rating:

G2 Rating:

PumpCRM

Pricing Starts From -

Free Trial:

Ease of Use: 0.0

Customer Service: 0.0

Features: 0.0

Value for Money: 0.0

Capterra Rating:

G2 Rating: -

iSmartRecruit

Pricing Starts From: Get Quote

Free Trial: Get a Trial

Ease of Use: 4.5

Customer Service: 4.7

Features: 4.6

Value for Money: 4.6

Capterra Rating:

G2 Rating:

Overview of CATS

For recruiters reviewing it in 2026, CATS is positioned as an applicant tracking system and recruiting software platform built to support automated recruiting through a customisable and easy-to-use interface. Its current website presents CATS as a system for teams that want to manage recruiting activity, candidate information and hiring workflows in one applicant tracking platform.

The platform highlights recruitment features such as meeting scheduling, SMS texting for the US and Canada, two-way calendar and email sync, a recruiting browser extension, custom access levels and sponsored job postings. These features suggest a practical ATS focused on helping recruiters organise communication, candidate sourcing, scheduling and day-to-day hiring tasks.

CATS appears suitable for recruitment teams and professional recruiters that need configurable applicant tracking software rather than a very basic hiring tool. Its website also promotes a free trial, giving buyers a way to test the platform before committing to a paid subscription.

CATS’ pricing page shows pricing at USD 89 per user per month, with a free trial option available. Buyers should still review the live pricing page carefully to confirm billing terms, included features, user costs, SMS availability, job posting options, integrations and any add-ons before making a final comparison.

However, teams should carefully assess CATS’ per-user pricing, setup needs, customisation depth, regional SMS availability, calendar and email sync fit, sourcing workflow, support expectations and long-term scalability before deciding whether it is the right applicant tracking system for their recruitment process.

pros

Pros

cons

Responsive and friendly customer support.

cons

Useful features include statuses, customisable fields and archiving.

cons

User-friendly workflow with job posting and email integration.

cons

CV parsing and candidate search support recruiter productivity.

cons

Customisable workflows and HRIS integration are available.

cons

Task automation can help reduce routine administration.


Miguel G.

"Good experience."
User friendly. Very good applicant tracking. Control Panel very helpful. I can see CATS calendar integrated with microsoft outlook. Great understanding with linkedin.

Verified Capterra Review

pros

Cons

cons

Reporting features may be limited or harder to locate for some users.

cons

Advanced data export formats should be checked before purchase.

cons

Support response consistency has received mixed feedback.

cons

CV forwarding and email integration may require workflow testing.

cons

Loading speed can vary depending on usage and setup.

cons

Automated skills selection may not meet every team’s screening process.


James G.

"8 Year CATS User"
Very clunky and slow at times. Does not offer any integrations that are helpful. I use it for dissemination of my jobs. It is one step above an excel spreadsheet.

Verified Capterra Review

Overview of PumpCRM

PumpCRM is a UK-built recruitment CRM and applicant tracking system that takes a different route to market than most ATS vendors: instead of a standalone cloud app, it is delivered as a Power App embedded inside Microsoft Dynamics 365 Sales Enterprise. It is developed by Colleague Software Ltd, a Norwich-based Microsoft ISV with roots going back to 2001 in recruitment systems, and is positioned as "Microsoft Preferred" recruitment software for agencies already running on Microsoft 365.

On the sourcing and workflow side, Pump covers the full desk from business development through placement - Lead-to-Opportunity-to-Requirement pipelines, CV parsing via Daxtra, Boolean and natural-language candidate search, job distribution through Broadbean or LogicMelon, and Application-to-Offer-to-Placement tracking. Four purpose-built workflow tracks - Executive Search, Statement of Works, Interim & Contract, and Talent-as-a-Service - reflect its focus on retained search, project-based and specialist staffing models rather than high-volume transactional recruiting.

Its standout features lean heavily on the Microsoft stack: Copilot in Dynamics 365 Sales and Copilot for Sales inside Outlook and Teams for call summaries and record insights, Teams Dialler with conversation intelligence, Power BI reporting, Power Automate workflow templates for generating CV packs and job adverts, and custom Copilot Studio agents. Compliance and contractor pay-and-bill are handled through an official API integration with RSM InTime.

Pump does not publish list pricing. Licensing is quoted per business on a monthly, annual, or three-year term and bundles the Pump Power App with a Microsoft Dynamics 365 Sales Enterprise Embed license, so total cost depends on user count and which additional Microsoft Business Applications a firm adds.

It is best suited to specialist, executive search, and project-based staffing agencies that are already invested in the Microsoft 365 ecosystem and want deep Dynamics 365 customisation rather than a lighter, self-contained ATS. Agencies that want a purpose-built recruitment CRM and ATS without taking on Microsoft Dynamics licensing and configuration overhead may want to evaluate alternatives such as iSmartRecruit alongside Pump before deciding.

pros

Pros

cons

Built on Microsoft Dynamics 365, providing enterprise-grade security and scalability.

cons

Combines Recruitment CRM and ATS in a single platform for managing clients, candidates, and vacancies.

cons

Deep integration with the Microsoft ecosystem (Outlook, Office 365, Teams, Power Platform).

cons

Highly customisable workflows, entities, and recruitment processes to suit agency requirements.

cons

Strong automation capabilities using Microsoft Power Automate and Dynamics workflows.

cons

Advanced reporting and dashboards through Power BI integration.

cons

Suitable for mid-sized and enterprise recruitment agencies with complex recruitment operations.

pros

Cons

cons

No publicly available pricing; requires contacting sales for a quotation.

cons

No free trial or free plan is publicly advertised.

cons

Microsoft Dynamics foundation may result in a steeper learning curve for new users unfamiliar with the Microsoft ecosystem.

cons

Best suited for agencies already invested in Microsoft products; may be excessive for very small recruitment firms.

cons

Implementation generally requires consultation and configuration rather than immediate self-service setup.

cons

Limited independent customer reviews compared with larger ATS vendors like Bullhorn, Recruit CRM, or Vincere, making peer feedback less readily availab.

Features Comparison

CATS
CATS
PumpCRM
PumpCRM
iSmartRecruit
iSmartRecruit
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applicant Tracking
Application Management
Approval Workflow
Assessment Management
Billing & Invoicing
Boolean Search
Built-in ATS
CRM
Calendar Management
Campaign Analytics
Campaign Management
Candidate Management
Candidate Profiles
Candidate Sourcing
Candidate Tracking
Careers Page
Chatbot
Collaboration Tools
Commenting/Notes
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Database
Content Management
Customisable Branding
Customisable Forms
Customisable Reports
Customisable Templates
Data Import/Export
Document Management
Electronic Signature
Email Management
Email Marketing
Email Templates
Employee Database
Employee Onboarding
Employee Referral Management
For Recruiting Agencies
For Small Businesses
For Staffing Agencies
Full Text Search
HR Management
Internal Chat Integration
Internal HR
Interview Management
Interview Scheduling
Job Application Management
Job Board Software
Job Management
Job Posting
Job Requisition
Job Tracking
Lead Management
Marketing Automation
Matching Engine
Mobile Access
Multi-Channel Marketing
Onboarding
Pipeline Management
Pipeline Reports
Question Library
Real-Time Analytics
Real-Time Reporting
Recruiting Firms
Recruitment Management
Reference Checking
Reminders
Reporting & Statistics
Reporting/Analytics
Resume Database
Resume Parsing
Resume Search
Resume Storage
SMS Messaging
Scoring
Search/Filter
Self Service Portal
Skills Assessment
Social Media Integration
Social Recruiting
Status Tracking
Tagging
Talent Acquisition
Talent Pool
Task Management
Temporary Staffing
Third-Party Integrations
Workflow Management

Find the perfect features for your hiring needs!

Why iSmartRecruit is Best?

For recruitment teams weighing up CATS (CatsOne) and Pump, iSmartRecruit offers a genuinely different angle: a combined ATS and Recruiting CRM built with AI Agents, generative AI and conversational AI running through sourcing, screening and candidate communication rather than sitting off to one side.

Where CATS (CatsOne) leans on affordable, transparent pricing with no hidden fees and a genuinely free entry tier and Pump leans on native depth of Microsoft Dynamics 365 integration for teams already inside that ecosystem, iSmartRecruit brings customisable pipelines, multilingual candidate engagement across 14+ languages, and AI-based candidate matching into one platform. It's a practical alternative for agencies that don't want to choose between the strengths of CATS (CatsOne) and Pump. Try it free today.

Our Client Testimonial Speaks Louder Than Words!

Our Client Testimonial Speaks
Louder Than Words!

Our Client Testimonial Speaks Louder Than Words!

Conclusion

CATS (CatsOne) and Pump both serve recruitment teams well, but they suit different priorities. CATS (CatsOne) is a stronger fit for teams that value affordable, transparent pricing with no hidden fees and a genuinely free entry tier, while Pump is better suited to teams that prioritise native depth of Microsoft Dynamics 365 integration for teams already inside that ecosystem.

If your priority is AI-driven automation across the full recruitment lifecycle, multilingual candidate engagement and a combined ATS-CRM platform, iSmartRecruit is worth comparing alongside CATS (CatsOne) and Pump before you decide. Book a free demo to see how it fits your hiring workflow.

Frequently Asked Questions

1. What is the main difference between CATS (CatsOne) and Pump?

CATS (CatsOne) is a web-based ATS built for professional recruiters, agencies and corporate hiring teams, while Pump is a recruitment ATS and CRM built entirely on Microsoft Dynamics 365.

2. How does CATS (CatsOne) pricing compare to Pump?

CATS (CatsOne) runs $69-$99 per user/month. Pump runs £125 per user/month (annual, no free trial). Exact costs vary by team size, so it's best to request a quote from either vendor.

3. Which platform offers stronger AI capabilities?

CATS (CatsOne) offers AI-assisted resume parsing and search, without a dedicated AI-branded suite. Pump offers Microsoft Copilot for Sales and AI meeting summaries via its Dynamics 365 foundation. Neither goes as deep on AI automation as platforms built specifically around AI Agents and generative AI.

4. Who is CATS (CatsOne) best suited for?

CATS (CatsOne) is generally best suited to small to mid-sized recruiting businesses that want an affordable, easy-to-learn ATS.

5. Who is Pump best suited for?

Pump is generally best suited to recruitment agencies already standardised on Microsoft 365 and Dynamics 365.

6. What do users say about CATS (CatsOne) and Pump?

Feedback on CATS (CatsOne) is roughly 81% “great” on SelectHub across 329 reviews and 4.4 out of 5 on GetApp. Feedback on Pump is well regarded by agencies already standardised on Microsoft 365.

7. Is iSmartRecruit a reasonable alternative to CATS (CatsOne) and Pump?

Yes. iSmartRecruit combines applicant tracking, Recruiting CRM, AI Agents, generative AI and multilingual candidate engagement in one platform, making it a practical alternative for teams comparing CATS (CatsOne) and Pump that want broader AI automation and flexible, quote-based pricing.

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