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iCIMS vs Greenhouse

iCIMS vs Greenhouse: Compare Features, Pricing & Ease of Use

Which tool is the Right Choice?

Quick Summary

iCIMS and Greenhouse are two prominent recruitment software platforms, each designed with a different type of organisation in mind.

iCIMS is a powerful enterprise-level solution known for its end-to-end talent acquisition suite. It supports large-scale hiring operations with advanced features such as internal mobility, onboarding, employer branding, and deep integrations with major HRIS systems. Its pricing is typically custom-quoted based on organisational size and hiring needs.

Greenhouse is built for fast-growing companies that prioritise structured hiring and candidate experience. It offers collaborative features like interview scorecards, custom workflows, and DEI tools. Its strength lies in simplicity, automation, and a modern interface that suits tech companies and mid-sized businesses. While Greenhouse also offers integrations and reporting, it is more focused on consistency in hiring rather than large-scale workforce planning.

We will also consider iSmartRecruit – a cost-effective recruitment software solution offering powerful automation, multilingual capabilities, and customisable workflows, tailored for agencies and small to medium-sized businesses seeking enterprise-grade features at an affordable price point.

Metrics Comparison of iCIMS vs Greenhouse

iCIMS
iCIMS
Greenhouse
Greenhouse
iSmartRecruit
iSmartRecruit
Pricing Starts From

$1,700

-

Free Trial

Best For Enterprise Organizations primarily in the healthcare, financial services, manufacturing, and retail industries Mid-to-large companies, Industries with competitive hiring, Companies prioritizing DE&I and Global companies Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups
Help Videos

New Release/Updates Monthly Monthly Monthly
Trustpilot Score 3.5 0 4
Software Suggest Score 4.5 4.1 4.7
SaaSWorthy Score 4.2 4.6 4.6
Capterra - Ease of Use 4.1 4.4 4.5
Capterra - Customer Service 4.4 4.4 4.7
Capterra - Features 4.1 4.3 4.6
Capterra - Value for Money 4.1 4.2 4.6
Mobile Application

Capterra Rating
G2 Rating
iCIMS

Pricing Starts From $1,700

Free Trial:

Ease of Use: 4.1

Customer Service: 4.4

Features: 4.1

Value for Money: 4.1

Capterra Rating:

G2 Rating:

Greenhouse

Pricing Starts From -

Free Trial:

Ease of Use: 4.4

Customer Service: 4.4

Features: 4.3

Value for Money: 4.2

Capterra Rating:

G2 Rating:

iSmartRecruit

Pricing Starts From: Get Quote

Free Trial: Get a Trial

Ease of Use: 4.5

Customer Service: 4.7

Features: 4.6

Value for Money: 4.6

Capterra Rating:

G2 Rating:

Overview of iCIMS

Founded in 2000, iCIMS is a leading provider of cloud-based talent acquisition software, with its headquarters in Holmdel, New Jersey. The company offers the iCIMS Talent Cloud, a comprehensive platform designed to help organisations attract, engage, hire, and promote top talent.

iCIMS serves a broad range of industries, including retail, healthcare, manufacturing, and finance, helping businesses of all sizes to build diverse and skilled workforces that align with their goals.

iCIMS Talent Cloud has some really useful features. It's got an Applicant Tracking System (ATS) to make job postings, applications, and candidate evaluations smoother. Plus, it includes Customer Relationship Management (CRM) tools to help you connect with candidates more effectively by engaging with them in a targeted way.

iCIMS empowers businesses to craft customised career portals that truly represent their brand, creating a memorable initial impact. Plus, it simplifies the onboarding process, enabling new team members to get up to speed swiftly and start adding value right away.

iCIMS uses SMS messaging tools and an AI-powered digital assistant to keep candidates engaged, helping with tasks such as scheduling and answering questions. The platform also features a video studio for creating engaging content to promote job opportunities.

iCIMS serves a global clientele, partnering with more than 4,000 organisations worldwide. Among its esteemed clients are 25% of the prestigious Fortune 500 companies. iCIMS's adaptable nature and seamless integration with existing systems have made it a preferred choice for businesses seeking to enhance their talent acquisition strategies. By leveraging iCIMS's cutting-edge technology, companies can improve the efficiency of their recruitment processes, provide an exceptional candidate experience, and build high-performing teams that drive organisational growth.

pros

Pros

cons

Easy setup with robust integrations and capabilities.

cons

Annual system reviews provide actionable improvements.

cons

Simplifies job posting and candidate recruitment.

cons

Customizable dashboards and excellent reporting.

cons

User-friendly interface for tracking requisitions.

cons

Continuously evolves for businesses of all sizes.

cons

Responsive and knowledgeable customer support.


Scott G.

"Covers everything, heavy data management"
The best thing about iCIMS is how holistic the data is stored and accessed within the system. Also, the new upgrades like the Offer Center and Interview Scheduler are helpful with our feast/famine system of hiring.

Verified G2 Review

pros

Cons

cons

Navigation is overwhelming and unclear.

cons

Candidate progress tracking lacks transparency.

cons

Inefficiencies and misleading steps hinder usability.

cons

Missing hires in reports cause tracking issues.

cons

Workflows fail to integrate seamlessly.

cons

Employee referral features are limited.

cons

Customization and backend features are overly complex.

cons

Reporting needs better intuitiveness.


Cyrus L.

"Turn the other way."
Poor Customer Service. Limited customization. Cumbersome & long, drawn out implementation process.

Verified Capterra Review

Overview of Greenhouse

Greenhouse was founded in 2012 by Daniel Chait and Jon Stross. It is a leading recruitment software firm based in New York City.

They provide a comprehensive recruitment platform designed to simplify the recruitment process for organisations across the globe.

The platform includes several essential features to make hiring more efficient. Its Applicant Tracking System (ATS) enables companies to manage job listings, track candidate applications, and monitor the entire interview process all in one place. Greenhouse’s structured hiring approach ensures that all candidates are assessed consistently, minimising biases and improving the quality of hires.

Greenhouse integrates seamlessly with various other applications, allowing companies to tailor their hiring and recruitment process to meet specific requirements. It supports data-driven decision-making by providing insightful metrics and reports that measure hiring performance. Additionally, it streamlines the onboarding process, helping new employees feel connected and engaged from day one.

Greenhouse works with a diverse range of companies across various industries and has earned a reputation as a trusted partner for businesses seeking to enhance their hiring strategies. They continually improve their platform to ensure users gain maximum value, demonstrating their commitment to transforming how organisations hire.

In summary, Greenhouse provides a robust and adaptable recruitment platform that empowers organisations to optimise their hiring processes, ensuring they attract and retain top talent in a competitive market.

pros

Pros

cons

User-friendly and intuitive platform for easy navigation.

cons

Customizable tools covering sourcing to onboarding.

cons

Clear reports for better decision-making.

cons

Outstanding customer support with live chat and onboarding help.

cons

Quick and smooth implementation process.

cons

A solid ATS choice for those with the budget.


Christian B.

"Greenhouse Review"
It has been positive, there are a lot of benefits as we can integrate tools into the system and centralize our process. I like the ease of use and visibility for all of the team.

Verified Capterra Review

pros

Cons

cons

Steep learning curve for new users.

cons

Limited third-party integrations.

cons

Performance issues during peak hours.

cons

Unresponsive customer support for errors.

cons

Confusing permission management.

cons

No resume-based candidate search.

cons

Difficult to add formatted interview notes.


Gal A.

"Don't like Greenhouse"
The system is hardly configurable, with poor tech support and poor security measures.

Verified G2 Review

Features Comparison

iCIMS
iCIMS
Greenhouse
Greenhouse
iSmartRecruit
iSmartRecruit
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applicant Tracking
Application Management
Approval Workflow
Assessment Management
Billing & Invoicing
Boolean Search
Built-in ATS
CRM
Calendar Management
Campaign Analytics
Campaign Management
Candidate Management
Candidate Profiles
Candidate Sourcing
Candidate Tracking
Careers Page
Chatbot
Collaboration Tools
Commenting/Notes
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Database
Content Management
Customisable Branding
Customisable Forms
Customisable Reports
Customisable Templates
Data Import/Export
Document Management
Electronic Signature
Email Management
Email Marketing
Email Templates
Employee Database
Employee Onboarding
Employee Referral Management
For Recruiting Agencies
For Small Businesses
For Staffing Agencies
Full Text Search
HR Management
Internal Chat Integration
Internal HR
Interview Management
Interview Scheduling
Job Application Management
Job Board Software
Job Management
Job Posting
Job Requisition
Job Tracking
Lead Management
Marketing Automation
Matching Engine
Mobile Access
Multi-Channel Marketing
Onboarding
Pipeline Management
Pipeline Reports
Question Library
Real-Time Analytics
Real-Time Reporting
Recruiting Firms
Recruitment Management
Reference Checking
Reminders
Reporting & Statistics
Reporting/Analytics
Resume Database
Resume Parsing
Resume Search
Resume Storage
SMS Messaging
Scoring
Search/Filter
Self Service Portal
Skills Assessment
Social Media Integration
Social Recruiting
Status Tracking
Tagging
Talent Acquisition
Talent Pool
Task Management
Temporary Staffing
Third-Party Integrations
Workflow Management

Find the perfect features for your hiring needs!

Why iSmartRecruit is Best?

iCIMS is a well-established enterprise recruitment solution, while Greenhouse is known for its structured hiring approach and modern interface. However, both platforms can be costly, complex to configure, and are often better suited to large organisations with dedicated implementation teams.

iSmartRecruit offers a more flexible and cost-effective alternative, tailored for recruitment agencies, executive search firms, and growing businesses. It combines AI-powered automation with built-in CRM, multilingual support, and job board integrations—offering the advanced capabilities of an enterprise system in a user-friendly and scalable format.

Unlike iCIMS and Greenhouse, which may require lengthy onboarding and configuration, iSmartRecruit is intuitive to use, customisable to your workflow, and backed by responsive support. Its powerful reporting, resume parsing, and automation tools help recruitment teams streamline operations and reduce time-to-fill—without the complexity or cost.

If you’re looking for enterprise-grade features with SME-level affordability and flexibility, iSmartRecruit stands out as a smarter alternative to both iCIMS and Greenhouse. Try it free today and take control of your recruitment process.

Our Client Testimonial Speaks Louder Than Words!

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Conclusion

iCIMS and Greenhouse are both widely recognised in the recruitment software market, yet they serve different organisational needs. iCIMS is an established enterprise-grade platform, ideal for large companies with complex talent acquisition workflows and integration-heavy ecosystems. However, its steep learning curve and pricing may not appeal to smaller businesses.

Greenhouse, on the other hand, is known for its structured hiring approach, intuitive design, and strong interview scheduling and feedback features. It's particularly favoured by mid-sized to large tech-forward companies that prioritise collaboration in their recruitment processes.

That said, if you're looking for a recruitment software that offers the right balance of powerful features, AI-driven automation, multilingual support, and cost-effectiveness, iSmartRecruit is an outstanding alternative. Designed for staffing firms and SMBs, it provides end-to-end hiring tools without the enterprise-level price tag. Book a Free Demo and see how it compares.

Frequently Asked Questions

1. Which platform is more suitable for structured hiring processes?

Greenhouse is renowned for its structured hiring workflows and interview kits, making it ideal for companies focused on consistency and collaboration during recruitment.

2. Is a free trial available for iCIMS or Greenhouse?

Neither platform offers a public free trial, but both provide demos and tailored walkthroughs upon request.

3. Do both platforms offer integration with HR and productivity tools?

Yes, both Greenhouse and iCIMS provide extensive integration options, including HRIS systems, background check services, and productivity tools like Slack and Google Workspace.

4. Can both platforms scale with growing organisations?

Yes. Both iCIMS and Greenhouse are scalable, though iCIMS tends to be more robust for global enterprise hiring, while Greenhouse suits scaling companies in dynamic industries.

5. Which is easier to use for hiring managers and interviewers?

Greenhouse is praised for its user-friendly interface and ease of use for hiring teams. iCIMS may require a longer onboarding process but is feature-rich for HR professionals.