We are seeking a proactive Logistics Coordinator to join our supply chain team. The successful candidate will coordinate shipments, manage warehousing activity and liaise with carriers and suppliers to ensure timely deliveries. This role requires strong organisational skills, attention to detail and the ability to work under pressure in a fast-paced environment.
Logistics Coordinator Job Profile
The Logistics Coordinator oversees day to day movement of goods, ensuring stock is received, stored and dispatched efficiently. They work closely with suppliers, carriers and internal teams to maintain service levels and resolve issues promptly.
Reporting to the Logistics Manager, the Coordinator will monitor transport schedules, manage documentation and support continuous improvement initiatives across the distribution centre. A practical, hands-on approach and sound communication skills are essential.
Logistics Coordinator Job Description
The Logistics Coordinator is responsible for planning and tracking shipments from collection to delivery, optimising routes and modes of transport while controlling costs. They will book carriers, negotiate rates where appropriate and ensure all transport documentation is accurate and compliant with company policy and regulatory requirements.
Within the warehouse environment, the Coordinator will oversee inbound and outbound operations, support stock reconciliations and coordinate with the inventory team to maintain accurate records. They will raise and follow up on claims, manage transport queries and escalate exceptions to the Logistics Manager.
Proactive problem-solving is a key part of the role. The Coordinator will build effective relationships with suppliers and carriers, implement process improvements and contribute to reporting that measures delivery performance, lead times and cost per shipment. Familiarity with transport management systems and basic data analysis will be beneficial.
Logistics Coordinator Duties and Responsibilities
- Coordinate and schedule domestic and international shipments with carriers and freight forwarders.
- Prepare and verify transport documentation, including bills of lading, invoices and customs paperwork.
- Monitor deliveries and collections, provide tracking updates and manage exceptions.
- Liaise with warehouse staff to schedule loading, unloading and stock movements.
- Manage carrier relationships and assist with rate negotiations and performance reviews.
- Investigate and resolve shipment discrepancies, delays and damaged goods claims.
- Support inventory control activities and participate in stock takes as required.
- Maintain accurate records in the transport management system and update ERP entries.
- Produce regular reports on delivery performance, costs and transport KPIs.
- Ensure compliance with health and safety, customs and import export regulations.
- Support continuous improvement projects to streamline processes and reduce costs.
- Provide cover for other logistics functions during peak periods or absence.
Logistics Coordinator Requirements and Qualifications
- Proven experience in logistics, transport coordination or warehouse operations.
- Good understanding of shipping documentation and customs processes for imports and exports.
- Proficient in using transport management systems, Microsoft Excel and ERP software.
- Strong organisational skills with the ability to prioritise and manage multiple tasks.
- Excellent communication and negotiation skills when dealing with carriers and suppliers.
- Ability to analyse data and prepare clear reports on performance and costs.
- Attention to detail and accuracy in documentation and record keeping.
- Knowledge of health and safety requirements within a warehouse and transport context.
- Full driving licence preferred, ability to arrange or oversee the use of lorries and lifts.
- Relevant qualification in logistics, supply chain or business administration is an advantage.
