An experienced UX Researcher uncovers user needs, informs product strategy and validates design decisions through rigorous research. This role ensures products are user‑centred, commercially viable and accessible. Ideal for recruiters seeking candidates with a balanced mix of qualitative and quantitative skills.
UX Researcher Job Profile
The UX Researcher translates complex user behaviour into actionable insight to guide product and design teams. They design and deliver research programmes that reduce risk and increase confidence in product decisions.
Typically reporting to a Head of Design or Product, the role collaborates closely with UX/UI designers, product managers and engineers to embed evidence‑based practice across the organisation.
UX Researcher Job Description
A UX Researcher plans and executes user research across the product lifecycle. Responsibilities include designing studies, recruiting participants, conducting interviews, usability testing, diary studies and remote research. They analyse qualitative and quantitative data, identify patterns and translate findings into clear recommendations for design and product improvements.
They select appropriate research methods — from contextual enquiry and ethnography to A/B testing and analytics reviews — according to business goals and timelines. Strong communicators, UX Researchers present findings through reports, journey maps, personas and workshops that influence roadmaps and prioritisation.
The ideal candidate demonstrates expertise in research ethics, participant handling and accessibility considerations. They champion user advocacy across the business, helping stakeholders understand trade‑offs and the user impact of technical or commercial decisions.
UX Researcher Duties and Responsibilities
- Design and run qualitative and quantitative research studies to answer product and business questions.
- Recruit, screen and manage participants for usability tests and interviews.
- Conduct usability testing, remote studies, fieldwork and contextual enquiries.
- Analyse data using thematic analysis, statistical methods and analytics tools.
- Create clear deliverables: research reports, personas, journey maps and evidence decks.
- Facilitate workshops and co‑design sessions with cross‑functional teams.
- Advise on user experience metrics and success criteria; set up A/B tests where appropriate.
- Ensure research practices comply with ethics, data protection and accessibility standards.
- Act as a user advocate to influence product decisions and prioritisation.
- Mentor junior researchers and contribute to UX research practice and tooling.
UX Researcher Requirements and Qualifications
- Bachelor’s degree in Human‑Computer Interaction, Psychology, Anthropology, Design or a related discipline.
- Proven experience (typically 3+ years) in UX or user research within digital product teams.
- Strong competence in qualitative methods (interviews, ethnography) and quantitative analysis (surveys, analytics).
- Experience with usability testing platforms and analytics tools (e.g. Lookback, Hotjar, Google Analytics).
- Excellent communication skills; able to present complex insights succinctly to non‑research audiences.
- Knowledge of accessibility standards and inclusive design principles.
- Ability to design research under tight deadlines and translate findings into prioritised recommendations.
- Familiarity with prototyping and design tools (Figma, Sketch) is desirable.
- Strong ethical approach to participant recruitment, data handling and informed consent.
- Experience mentoring others and contributing to research strategy and process improvement.
