This comprehensive job description outlines the key responsibilities, duties, and qualifications required for a Warehouse Manager position. It's designed to attract top talent and assist HR professionals, recruiters, and staffing agencies in their search for the perfect candidate.
Warehouse Manager Job Profile
We are seeking a highly organised and experienced Warehouse Manager to oversee all aspects of our warehouse operations. The successful candidate will be responsible for optimising efficiency, ensuring safety standards are met, and managing a team of warehouse operatives.
This role demands strong leadership, problem-solving skills, and a meticulous approach to inventory management. The ideal candidate will possess a proven track record of success in a similar role and a demonstrable commitment to achieving operational excellence.
Warehouse Manager Job Description
As Warehouse Manager, you will play a pivotal role in the smooth and efficient running of our warehouse. Your responsibilities will encompass all aspects of warehouse management, from receiving and storing goods to dispatching orders and managing inventory. You will be responsible for a team of warehouse operatives, providing leadership, training, and support to ensure their productivity and adherence to company policies.
You will be expected to implement and maintain efficient warehouse processes, monitor key performance indicators (KPIs), and identify areas for improvement. This role requires a proactive and results-oriented individual who is capable of working both independently and as part of a larger team. Excellent communication and interpersonal skills are essential.
Continuous improvement and the development of innovative solutions to operational challenges are key aspects of this role. You will be instrumental in ensuring the accurate and timely processing of orders, maintaining high standards of stock control, and managing the warehouse's health and safety procedures to the highest standards.
Warehouse Manager Duties and Responsibilities
Operations Management and Oversight
- Oversee daily warehouse operations, including receiving, storage, picking, packing, and shipping activities
- Manage inventory accuracy and implement cycle counting procedures to maintain stock precision
- Optimise warehouse layout and workflow processes to maximise efficiency and productivity
- Coordinate with transportation and logistics teams to ensure timely shipment deliveries
- Monitor key performance indicators, including order accuracy, productivity rates, and cost metrics
Team Leadership and Development
- Recruit, train, and supervise warehouse staff, including associates, supervisors, and coordinators
- Develop work schedules and allocate resources to meet operational demands and service levels
- Conduct performance evaluations and provide coaching to improve employee productivity
- Implement training programs on safety procedures, equipment operation, and process improvements
- Foster positive team culture and maintain high employee engagement and retention
Safety and Compliance Management
- Ensure compliance with OSHA safety regulations and company safety policies
- Conduct regular safety inspections and implement corrective actions for identified hazards
- Manage equipment maintenance schedules and coordinate repairs for material handling equipment
- Maintain proper documentation for regulatory compliance and audit requirements
- Investigate workplace incidents and implement preventive measures
Process Improvement and Technology
- Identify and implement process improvements to increase operational efficiency and reduce costs
- Manage warehouse management system (WMS) operations and data accuracy
- Collaborate with IT teams on system upgrades and technology implementations
- Analyse operational data to identify trends and optimisation opportunities
- Develop and maintain standard operating procedures and best practices
Warehouse Manager Requirements and Qualifications
- Proven experience as a Warehouse Manager or in a similar senior role within a warehouse environment.
- Comprehensive understanding of warehouse management principles and best practices.
- Experience managing and motivating a team of warehouse operatives.
- Excellent organisational and time management skills.
- Proficiency in warehouse management systems (WMS).
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- A strong commitment to health and safety.
- Experience with inventory control and stock management.
- Knowledge of logistics and supply chain management.
- Experience with various warehouse equipment (e.g., forklifts, pallet trucks).
- A relevant qualification in logistics or supply chain management (desirable).
- Excellent IT skills, including Microsoft Office Suite.
- Ability to work effectively under pressure and meet tight deadlines.
- A full UK driving licence is preferred.