We are seeking a Digital Accessibility Specialist to lead accessibility work across web and mobile products. The role involves auditing digital services, advising product teams, and ensuring compliance with WCAG and equality legislation. The successful candidate will champion inclusive design, mentor colleagues, and help remove barriers for disabled users.
Digital Accessibility Specialist Job Profile
The Digital Accessibility Specialist will develop and maintain accessibility standards, conduct assessments, and support remediation efforts. This role sits within the digital or UX team and collaborates with designers, developers and content teams to embed accessible practice across the organisation.
As an expert in assistive technologies and accessibility testing, the specialist will provide training, create policy documents, and contribute to procurement decisions to ensure services are inclusive by default.
Digital Accessibility Specialist Job Description
The Digital Accessibility Specialist plans and delivers accessibility audits for websites, mobile apps and digital documents. They use automated tools and manual testing with screen readers, keyboard navigation and other assistive technologies to identify barriers. The specialist produces clear, prioritised reports with pragmatic remediation guidance and works with product teams to implement fixes.
They advise on accessible design patterns, ARIA implementation, semantic HTML and appropriate colour contrast. The role requires staying current with WCAG standards, national legislation and best practice, and translating technical requirements into actionable tasks for multi‑disciplinary teams.
In addition to project work, the specialist develops training materials, runs workshops and provides one-to-one coaching to raise capability across the organisation. They help define accessibility acceptance criteria for new features, review third-party services for compliance, and contribute to long term accessibility roadmaps.
Digital Accessibility Specialist Duties and Responsibilities
- Plan and perform accessibility audits across web, mobile and digital documents using automated and manual testing methods.
- Use screen readers, keyboard-only navigation and other assistive technologies to test real user journeys.
- Produce clear, prioritised reports with remediation steps and work with teams to resolve issues.
- Advise on accessible design, ARIA, semantic markup and colour contrast best practice.
- Develop and maintain accessibility guidelines, checklists and policy documents for the organisation.
- Deliver training sessions and workshops for designers, developers and content authors.
- Support procurement by assessing vendor accessibility and providing accessibility requirements for contracts.
- Monitor WCAG updates, legal requirements and sector guidance to ensure ongoing compliance.
- Collaborate with product managers to embed accessibility into the development lifecycle and acceptance criteria.
- Champion user research with disabled users and incorporate feedback into product improvements.
Digital Accessibility Specialist Requirements and Qualifications
- Proven experience in accessibility testing and remediation for web and mobile platforms.
- Strong knowledge of WCAG 2.1 or later and familiarity with relevant national accessibility legislation.
- Practical experience with screen readers such as NVDA, JAWS, VoiceOver and keyboard-only testing.
- Hands-on skills in HTML, CSS and ARIA; ability to advise developers on implementation.
- Experience conducting user research with people who have lived experience of disability is desirable.
- Excellent communication skills with the ability to explain technical issues to non-technical stakeholders.
- Ability to design and deliver engaging training and create accessible learning materials.
- Relevant qualification or certification in accessibility, inclusive design or user experience is an advantage.
- Attention to detail, strong organisational skills and the ability to prioritise across multiple projects.
- A commitment to promoting diversity, equity and inclusion in digital services.
