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Meet us in Singapore during HR Tech Expo Asia (May 5th to 9th, 2025) — Discover how AI is reshaping recruitment.

Meet us in Singapore during HR Tech Expo Asia (May 5th to 9th, 2025)

Meet us in Singapore (May 5th to 9th, 2025)

Gem
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Gem

Gem

Best For: Startups, Mid-Market and Enterprises

Quick Summary of Gem

You might be looking for software related to recruitment and coming up with a gem. You might wonder about Gem free trial, gem recruitment reviews, etc. Here, you'll learn about Gem recruting CRM reviews and Gem recruiting pricing and will feel confident in your decision to go with Gem. But there is no demo or free trial available so far.

Gem is a recruiting platform that was launched in 2017 and based in San Francisco. It aims to make talent acquisition teams across different industries more efficient and effective.

Gem provides a complete set of tools to simplify recruitment. Its Talent CRM consolidates candidate information from various sources, such as LinkedIn and email conversations, making it easier to manage talent pipelines.

With features of Gem, like automated outreach tools, recruiters can connect with both active and passive candidates by sending personalised, multi-stage email sequences.

The pipeline management feature provides recruiters with a clear visual overview of the recruitment process, but at the same time, less than 5% of emails will be accurate. This tracks candidate progress and is somewhat good for collaborating with team members.

The platform's scalability makes it suitable for businesses of all sizes, from start-ups to large enterprises, aiming to build and manage effective teams.

There are some other sides to the gem, too. There will be no significant updates, while competitors like iSmartRecruit offer better features at a lower cost.

In summary, Gem's AI-powered recruitment platform offers a wide range of powerful tools that make hiring smoother, enhance interactions with candidates, and provide valuable insights. But at the same time, there are some points that make it not the top choice for the recruiters.

Supported Countries Global
Languages Supported English
On-premise/Self-Hosted Option
Cloud Option
Mobile Application
New Release/Updates Monthly
Support Hours 24/7
Live Support
Chatbot Support
Setup Support
Training
Dedicated Account Manager
Help Center
Help Videos
Freemium
Free Trial
Open API
Competitors HireEz, iSmartRecruit, Bullhorn, Avature, Lever, RecruitCRM, BreezyHR

Recent Awards Won by Gem

award
award
award

Gem Reviews

Trust Pilot Score -
SaaSWorthy Score 4.8
Software Suggest Score -
Capterra - Ease of Use 4.7
Capterra - Customer Service 4.7
Capterra - Features 4.7
Capterra - Value for Money 4.6
Capterra Rating
G2 Rating
pros

Pros

pros

Intuitive, user-friendly, and seamless onboarding.

pros

Smooth candidate management and workflow automation.

pros

Robust yet simple features that enhance recruitment efficiency.

pros

Visual, easy-to-digest reports replace complex tools like Looker.

pros

Quick data insights without external analytics support.

pros

Streamlined email campaigns improve candidate engagement.

pros

Rapid AI adoption and user feedback integration.

pros

Exceptional customer support and seamless integrations like Workday.

Ori A.

"Good tool but can use improvements"
Easy to use, has a nice UI that I found compatible. Being able to automate out reach was also a big plus and the fact it integrated to other tools easily was good too

Verified G2 Review

cons

Cons

cons

Often fails initially but works when re-entered.

cons

Poor sync between Lever and Gem causes lost data and unsynced emails, notes, and contact info.

cons

Less than 5% of emails are accurate.

cons

No automation for InMail sequences increases stress.

cons

Poor support, no live assistance, and no account management relationship.

cons

Broken search functions, fewer features than competitors.

cons

No demo or free trial makes testing the product challenging.

cons

No significant updates, while competitors offer better features at a lower cost.

David B.

"Stay Away From This Product!"
In 2021 product was good But in 2022 the product went completely downhill following mass layoffs. Account Management is unreachable, and customer support do not understand the product. User Account can be terminated at any point with no explanation. Over 100,00 candidates lost Millions of dollars in potential deals down the drain

Verified Capterra Review

Gem Features

Activity Dashboard Activity Tracking Alerts/Notifications Applicant Tracking Application Management Assessment Management Background Screening Billing & Invoicing CRM Calendar Management Candidate Management Candidate Profiles Candidate Tracking Careers Page Collaboration Tools Communication Management Customisable Branding Customisable Reports Customisable Templates Data Import/Export Email Management Email Marketing Email Templates Interview Management Interview Scheduling Job Board Software Job Management Job Marketplace Job Posting Job Requisition Mobile Access Pipeline Management Real-Time Reporting Recruitment Management Reporting & Statistics Reporting/Analytics Resume Parsing Resume Search Resume Storage Self Service Portal Social Media Integration Social Recruiting Tagging Third-Party Integrations Workflow Management

Gem Pricing

Gem pricing

Gem Alternatives

iSmartRecruit
iSmartRecruit
Gem
Gem
Pricing Starts From

-

Free Trial

Ease of Use 4.5 4.7
Customer Service 4.7 4.7
Features 4.6 4.7
Value for Money 4.6 4.6
Capterra Rating
G2 Rating

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