When you own a small business, you have a lot of work on your hands. As well as making long-term strategic decisions, you must also deal with the company's day-to-day tasks.
Closing sales, negotiating with vendors, and managing the finances are only a few of a small business owner's responsibilities. It is no wonder, then, that the human resources (HR) management aspect sometimes gets a lower priority.
Neglecting the essentials of HR management, though, will cost you time and money in the long run. Failing to abide by the various employment rules and regulations could likely land you with fines and legal issues. On the other hand, understanding many facets of HR management will undoubtedly bring big returns for your company. An added benefit is attracting and maintaining a workforce that can focus on what's important - their duties. So, here are
10 Essential Small Business HR Tips to Help you Manage your Employees
Tip #1. Hire the best people
Effective HR management begins with hiring the right people. It's crucial to take your time recruiting new team members and not rush the process. Draft a job description that clearly explains the role, the responsibilities, and the desired qualifications and experience.
Identify both required and preferred criteria for the position. When resumes start coming in, you'll be prepared to identify who meets the required standards. If you're looking for a higher position, take note of previous experience, unique expertise, or indications of valuable soft skills.
On a Chief Marketing Office (CMO) resume guide, you know how beneficial a stellar resume to your business is, one that stands out from the rest. Prepare for and take your time interviewing applicants. In the interview, allow applicants to provide information supporting their credentials. Also, ask questions that give you an idea of their personal and professional goals. Simply put, hiring the right people hinges on attracting and keeping the right people.
Tip #2. Offer competitive earnings packages
You must offer competitive pay and benefits if you are to attract the right employees. Before you advertise a vacancy, do your research to discover what other companies offer for the type of employee you're seeking. Realistically, you may not be able to compete on a level playing field with larger employers.
However, don't forget that there are many benefits that a small business can offer to attract talented people. You can implement personal and sick leave policies that allow employees to earn time off and use that time off as freely as possible.
Plus, you can probably provide more flexible working conditions than a large company could. Set a positive tone and environment and create an exciting work experience for everyone. Salary is critical, but an enjoyable work setting can seal the deal.
Tip #3. Get the Onboarding Process right
It is crucial that you get new employees up to speed and productive as fast as possible. Be prepared for a team member's first days, and don't leave them to their own devices. A new employee will need to be introduced to the rest of the team.
As you introduce current workers, mention aspects of the role or job duties with which they may assist. Help build these connections, and your new member will feel more comfortable reaching out for guidance. They will need to understand the basics of how the business works, the importance of their role, and how they'll be trained for their duties.
A new team member may require a degree of hand-holding at first. Thoroughly plan the onboarding of employees, and set aside some time to help new workers settle into their new job. During those first days, frequently schedule a time to check in with more recent additions routinely. This gesture is sure to be appreciated by all.
Tip #4. Familiarize Yourself with Employment Law
Employment laws and regulations vary by region. However, there are regulations governing hiring and firing, safety, and equal opportunities in most areas.
It would be best to familiarize yourself with all the applicable employment regulations in your region. Business owners don't need to become employment law experts. But it would be helpful to understand your obligations as an employer. Neglecting even one aspect of the law can bring a big hit to your company.
Once you take on more than a handful of staff, it would also be a good idea to hire an employment law expert. You protect both your business and employees by knowing the governing laws.
Tip #5. Run your Payroll efficiently
Paying people late or making mistakes with the payroll is a sure-fire way of losing your employees' trust. You must also make sure that you remove the right amount of tax and any other direct deductions. An efficient payroll requires accurate record-keeping in case any questions or concerns arise.
It's a wise move to invest in some payroll software or hire a qualified person to bookkeep and run the payroll. You won't keep talent if you don't pay on time no matter how desirable the earnings package. Reinforce that you and your business are reliable, and your workers will be reliable, too.
Tip #6. Lay down clear Employment policies
In a post How to Add Your Resume to LinkedIn, it is quite obvious how so many recruiters and job seekers are using the channel for employment opportunities. Bringing in a powerhouse employee through virtual dealings must be covered with a clear and proper policy.
A small business can be far less formal in its dealings with employees than a large employer. However, informality can lead to confusion and misunderstandings. It will make your life much easier if you have an employee handbook that defines your employment policies.
It should include things like pay and benefits, termination procedures, and safety policies. Clear guidelines about time off, overtime, emergencies, and disciplinary actions eliminate uncertainty for employees and you. It's easier to make decisions when there are straightforward directions already in place.
Tip #7. Provide opportunities for employee growth
It can be challenging to provide career paths for employees in a small business. However, failing to provide opportunities for employees' growth may cause you to lose the best talent. Even in a small company, there will be opportunities you can offer for more responsibility.
Provide ongoing training opportunities and cross-training. Pay attention to employees' interests that could help the business. You may well lose some employees because they outgrow your company. Even so, training will benefit your business in the short-term, and it will help you retain the brightest talent for longer.
Tip #8. Communicate clearly with employees
In a small business, communication should be easy. However, the pressures on business owners' time can sometimes lead to poor communication. It is worth bearing in mind that poor communication is often blamed for workplace failures, and a lack of communication will reduce employee engagement and productivity.
Keep your workforce informed of developments in the company, and encourage feedback. Hold regular one-to-ones with employees to give people a chance to express their views and give you an opportunity to provide them with feedback on their performance. Allowing open discussion also enables employees to communicate more effectively with each other, which encourages a team attitude.
Keep the two-way communication going, and you will be a much happier boss with a much happier workforce.
Tip #9. Create a safe work environment
All employers must keep their employees safe. Depending on the type of business you run, there will be specific safety requirements that you must meet. So, familiarize yourself with the safety regulations applicable to your industry.
Don't forget the basics like having smoke alarms in the office and holding fire drills. You may also need to consider appropriate responses to scenarios in which outside forces threaten your workers.
Post numbers for emergency services in a common area and keep emergency contacts on file for each employee. Your employee handbook is critical to this and will help address any concerns that arise.
Tip #10. Happy employees are productive employees
Abiding by employment regulation is crucial, but there is more to HR than ticking boxes and filling in forms. HR is also about creating a mutually beneficial relationship with the workforce. The modern worker wants more than merely adequate pay at the end of each week or month.
Employees will expect a benefits package, a pleasant and safe working environment, and a feeling of belonging and worth. Of course, there is a job to do. However, don't forget that people are more productive when they are happy in their roles. A satisfied workforce is the culmination of plenty of hard work, but it's absolutely worth it for all involved.
Final Words for HR Management Tips
As you can see from the tips above, there is a lot involved in hiring and managing employees. As well as all the regulatory obligations you face, you must also motivate your workforce, keep workers safe, and provide your employees with opportunities to grow. However, implementing a sound HR framework will show that human resources management is not the massive burden you first thought. Taking adequate measures on the front ends allows for easier breathing long-term and enables your team to focus on what's important. Solid HR management is not always noticed. But in any successful business, it's found to be the support system that gets and keeps your company right on track.